JB Nails Spa

Where do I start. I have been getting my nails done for 25 years. Yesterday I thought I would try a new business that was closer to home. Based on the reviews I thought JB Nails was the place. I called, the owner was very accommodating to get me in earlier then they open to work with my tight schedule. That’s where the one star comes from, after that it all went down hill. There is only one tech that can do acrylic, the owner. I have never seen acrylic applied the way she did. Not only did she not apply it to the whole nail but she left enough space near the cuticle and sides that my nail showed- it looked sloppy and uneven. I asked her to fix them and she said oh yeah I’m not done. Me being confused she started to apply the gel polish. Black Matte with a crystal flower. Glue is dripping, polish all over my skin and missing in some places. /she applied the Matte over the crystal ruining it. My 9 year old can do better. Then she says okay you done sit over there for your toe polish. As I sat waiting for my toes to be done, I couldn’t help but be unhappy with my nails. There was lady who was getting a pedicure next to me, then the owner says you have leg wax we do it here. So between me and another man, this poor lady had to get her legs waxed in-front of us. A moment where you should have some privacy, a clean room with the proper before and aftercare. The owner wanted to do it there because of the lighting from the window. After she trimmed the man’s toes she starts slapping on baby powder on the ladies legs for wax prep? No washing of hands between clients just a full on leg wax in front of us. After my toes were done I pulled the owner aside quietly and showed her my nails and said I was not happy. She said, I fix and made a scene. I sat down and she filed then I ended up asking for the file and doing it myself. It was awful and embarrassing, I should not have to show a nail tech how to do nails. There was a couple ladies waiting that had to hear it all. It was not the experience I was looking for. The only morning I had off to treat myself and now I’m stuck with these awful nails. She did offer to take them off in a aggressive way, but after three hours in her salon I was done I had to get to work I couldn’t deal with her. She said it will be $120 plus tax! Her rates say $25 for gel toe polish change and 35+ for nails. She said my nails were $95! Everything about this place is wrong. I would have to say that she does not know what she’s doing! I didn’t want to write a review but I after speaking with friends who are in the industry the highly recommended me to. I would hate for this to happen to anyone else. Time and money are precious and I am Beyond shocked that she has any positive reviews on here. I do NOT recommend going here. I am embarrassed to even show my video lol. (I have some scratches on my skin do to gardening with no gloves the day prior.)

I went with my girlfriend and we had an amazing time . My nails look so pretty and they invested a good amount of time in pedicure .

The owner herself has done my nails twice! She takes great care to make sure that all extensions are the same length, and layers the dipping powder nice and thick (I have brittle nails). Great attention to detail, and consistent quality!

I've been getting my nails done today. I absolutely love my nails! Thank you 😊

My daughter got acrylic nails with Jenny and we loved her work. I would highly recommend JB Nails in Campbell River! Thanks Jenny!!