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Sophia's Nail Spa - Northwoods Village

Sophia's Nail Spa - Northwoods Village

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3.2 Google Review
106-2120 Dollarton Hwy, North Vancouver, British Columbia, V7H 0B5, Canada
(604) 770-3666 sophiasnailspa.com
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Google Reviews

Refresh Reviews 3.2


Sep 26, 2021
I made an appointment for a pedicure for my daughter and myself and asked if my 9 year old daughter could use their "kid" chair. When were arrived for our appointment on time we were told to wait 20 min outside because they were not ready. After 20 min we had to wait 15 more minutes inside the establishment. When I mentioned I had made an appointment for the pedicure that should have started about 30 min earlier they tried to be more accommodating by getting us started but not side by side and they were not going to have my daughter sit in the kid chair. I mentioned I had requested the kid chair when I made the reservation and that it would be nice if I could sit next to my daughter. Then they moved another customer from one seat to another so I could be next to my daughter and she could be in the kid chair. I felt bad for the other customer that was moved. I felt frustrated with the delay, disorganization, lack of any sort of acknowledgement that we had an appointment or an apology!

Oct 23, 2021
Really poor service. The manicure stations were filthy. The manicurist that I had was rude, and rough with my hands, even though I was trying to be polite. She used the clearly marked top coat as a base coat, and when she went to use the base coat as a top coat I had to say something. She told me when she refilled the bottles, she filled the opposite bottle. BS! My nails were not shiny, and are flaking off in big chunks. When she was done with me, while I waited for my daughter, she fell asleep in the pedicure chair behind me. Mouth wide open. Gross. No mask. I would give this place minus stars if I could.

Nov 23, 2021
I always have Hannah do my manicure and Long does my pedicure. Friendly, fast and very professional. I highly recommend this this business.

Jul 18, 2021
I really wanted to give this salon a second chance as it is in my neighbourhood. Never again, staff look bored and disinterested, bathroom was dirty and I had to ask them to redo the polish as it was so poorly done.. It looked like I had done it myself! Save your money and go elsewhere.

Jul 25, 2021
The technician did an excellent job. She was fast and thorough but the place and equipment was dirty

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Opening Hours

Mon:10 am - 6 pm
Tue:10 am - 6 pm
Wed:10 am - 6 pm Today
Thu:10 am - 6 pm
Fri:10 am - 6 pm
Sat:10 am - 6 pm