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Natural Springs Spa

Natural Springs Spa

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4.5 Google Review
5225 Fairmont Resort Rd, Fairmont Hot Springs, British Columbia, V0B 1L1, Canada
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Refresh Reviews 4.5


Aug 13, 2021
Received a manicure and pedicure from Dawn at the spa and from the beginning was disappointed. I was very excited to show her a small design that I wanted and she rudely stated "I am a nail painter not a nail artist". While getting my nails painting there was no divider place between us and with mask being worn, she coughed directly on my hand she was painting and made no effort to cover her mouth. While painting my toe nails did the exact same thing again. I was truly disgusted by this behavior since I was paying a large amount. I barely received a smile from her through out the whole 2 hour appointment, and she was very prying about scars on my body that made me uncomfortable. When she did try to make conversation, I explain I was getting my nails done for Calgary Stampede since I have never been before and her response "You have to be stupid for wanting to go there" and continued "It is so stupid to go to Stampede" all because the lines are too long for her. As a paying customer, I should not have been called stupid and dealt with what I did. I will not be recommending this place to anyone and hope to see better service the in the future.

Sep 17, 2019
Had the best masseuse, she was amazing at getting my knots out of my shoulders. Was a relaxing atmosphere and awesome products used.

Dec 19, 2019
Natalie was awesome. Thanks again

Dec 31, 2016
The ladies at the front were disorganized. They did not know what to do. She was more annoyed at us being there. She showed us our rooms and the pools but explained nothing to us. The lady that took care of my mom was good. The lady I did not seem happy about her job. She walked in and left the door open while we were half undressed.

Mar 26, 2016
I come here everytime I'm in the area for a massage, very relaxing atmosphere and the staff is great! Perfect to help you unwind

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Opening Hours

Tue:10 am - 6 pm
Thu:10 pm - 6 pm Today
Fri:10 pm - 6 pm
Sat:10 pm - 6 pm