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Ice Nail Bar

Ice Nail Bar

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3.7 Google Review
4286 Departure Bay Rd, Nanaimo, British Columbia, V9T 5K7, Canada
(250) 729-7376
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Google Reviews

Refresh Reviews 3.7


Nov 17, 2021
Omg..best pedi and mani ever!!!! The own is a very wonderful lady and makes sure you happy with the results. Love it there and l will go back.

Oct 25, 2021
Girlfriend said they do a great job on nails pedicure were good

Apr 24, 2021
Good job on my nails. Thanks!

Mar 1, 2021
What a wonderful friendly affordable salon I had my nails done a pedicure and my lashes filled thank you so much I'll see you soon

Mar 23, 2021
In January 2021, I came into ice nail bar to get my nails done. I am a heavy nail biter and I needed some assistance to cover my nails. I booked a acrylic nail service and went into the salon. First off I want to note I am a certified nail technician, graduated in 2017. They proceeded to file my nails with a file that had been used before on someone else. The nails I received were NOTHING like the picture the nail tech kept referencing too. I left the salon in tears. I contacted another much cleaner salon who used a new file and we brought as much of Ice Nail Bars product down without hurting my nailbeds as they were damaged due to bitting which is why I needed professional help to begin with. Then we did a fill on the tips that ice nail bar had glued on (improperly). I had to go in for a fill 2 weeks after this at the new salon due to how my nail beds were. Continuing on with fills, I have had 3 since my initial service with Ice Nail Bar, which means that the product they original put on and the tips they glued to my finger nails are still under the new salons work. At my last fill, we had to take two of the nails completely off as we noticed discoloration. Due to the improper way that The Ice Nail Bar applied the original nails water was able to get trapped in between my nail bed and the false nails, causing mold/fungus to grow. Today March 18th, I addressed this issue with the ice nail bar only to be met with yelling, told I don't know what I am talking about and then slandering me inside the salon when I went in for them to actually address what they have done to my natural nails. With absolutely no resolution I am at a loss with this salon. The lack of professionalism, cleanliness, following health protocol for spa industry and customer service is appauling. I highly recommend that no one goes to this salon and gets treated this way.

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Opening Hours

Mon:9 am - 6 pm
Tue:9 am - 6 pm
Wed:9 am - 6 pm
Thu:9 am - 6 pm Open Today
Fri:9 am - 6 pm
Sat:9 am - 6 pm