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Horizon Nail & Spa

Name: Horizon Nail & Spa
Address: Trunk Rd, Duncan, BC, V9L 2P6, CA
Telephone: (778) 455-4400
Price range: $$$

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2.5 Google Review

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Trunk Rd #unit 364, Duncan, British Columbia, V9L 2P6, Canada

(778) 455-4400 thehorizonnailcom.webs.com

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Refresh Reviews 2.5

Katie McLeod

Dec 19, 2021

The lady didn’t wear a mask that worked there. The man didn’t sanitize his work station after it was my turn. He also started touching my head to teach me how to fix my lower back… with covid times no thank you. Also the finished product of my nails were only mediocre for the pricing.

Kerie's World

Jul 16, 2021

I wanted acrylic laid over my own nails and some tips added to the couple of short nails. I said as much and picked my color and he proceeded to cut my long nails. So I ended up with all tips. His area was dusty. I never was asked to wash my hands he never washed his either. He never sanitized his station. all he did was wipe the table with his hand. After I was done he used a warm towel on my hands and asked if I had a sore neck. What he did to my arms hurt, it did help my neck but I never asked for it. My nails turned out OK but it was not what I wanted. I won't go back

Tori D

Aug 23, 2021

Lee and his wife are fantastic. All the services they offer are done professionally.

Jordyn Manson

Nov 24, 2020

I called about 20 minutes before my appointment to let them know I was coming. When I arrived, the only nail tech was still finishing the manicure before mine. I waited for about 10 minutes before we got started. He did not wash his hands, sanitize the table or even wipe down the chair. I told him I wanted an acrylic nail fill. I specified that I wanted the same shape (square). They took a drill to my cuticles without any lotion, so it left my cuticles rough and scraggly looking. He filed the excess length off with a drill, and the ends were not straight and uneven. He started filing the sides of my nails until they were no longer square, but coffin shaped. The finished acrylic is lumpy and asymmetrical. The only swatches I was given were that of gel polish, and I as never notified that they were gel or that they would cost more than regular lacquer. The white polish appears streaky, flooded into my cuticles, and didn’t go to the edge of my nail in other places. The accent polish I chose was an opaque glitter polish. The finished look is translucent and doesn’t cover the whole nail. Today, 3 days after the nail fill, the polish on my thumb is cracked and lifting from my nail. Previously, my experience at this salon was mediocre. After this experience, I will never waste a dime here again. I am so so disappointed in their service. In the photos attached: The red nails are the nails I showed up with, the white nails are what I left with.

Cynthia Smith

Aug 29, 2020

This was my 3rd visit for an acrylic fill and I’ve never had any issues. The man that I’ve seen every time works very quick, and very thorough. Very reasonably priced, and good quality! I broke a nail on my last set in a very rough situation but the rest lasted well until my most recent fill. I go 3-4 weeks between fills. Very friendly, lots of availability. Lots of color options, I always get a matte top coat and it’s great quality. He’s very knowledgeable with shape and length. Tried uploading a photo but this site wouldn’t let me.

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Opening Hours

Mon:9:30 am - 6 pm

Tue:9:30 am - 6 pm

Wed:9:30 am - 6 pm

Thu:9:30 am - 8 pm Open Today

Fri:9:30 am - 8 pm

Sat:9:30 am - 6 pm