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Richelle Nails & Spa

Richelle Nails & Spa

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4.1 Google Review
1475 Prairie Ave, Port Coquitlam, British Columbia, V3B 1T3, Canada
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Aug 9, 2021
What a terrible experience. I just moved to the neighbourhood and I called this morning to book a an acrylic removal and a gel manicure. They had an appointment that afternoon. I have gotten acrylics removed a number of times and have always had them soaked off and it has always been very gentle. Hilda used the electric filler to file the acrylics all the way down to my nails and caused them to burn, she proceeded to try and remove the tips by using a new nail tip to squeeze between my natural nail and the tip which resulted in all of my natural nails breaking in the process. I was hoping to have a nice manicure as my nails had grown out for the past 4.5 weeks, no sweat I could just grown my nails out with this manicure, chose a cute pink colour which the receptionist could not find so I ended up choose a white base and sparkles on top. Hilda didn’t finish filing and polishing my nails prior to putting the gel polish on so I ended up with spotty, lumpy nails. After the first coat I notified Hilda that I was not happy and she reassured me that it was just the first coat and she would make it better and proceed to “cut” the lumps off and try to fill it with more polish. My nails ended up terrible so I asked her to remove the white gel and to forget about the sparkles. I was okay with no colour and would pay for the full service. She proceeded to once again use the electric drill to file the gel polishing off and practically shoo me away and only charged me $30. I am now left with short, uneven, lumpy nails that still have gel on some areas. I did not want to make a big fuss as it was fairly busy but I am very disappointed.

Oct 19, 2021
Staff was great, booked a bridal party and they worked so fast! Highly recommend

Dec 20, 2021
High quality work. Love my nails!

May 30, 2021
This place was lovely! My mom comes here all the time and today we went together (it was my first time). The staff was incredibly friendly and positive. They did a great job on our pedicures and have a ton of colours to choose from! Will definitely be back!

Aug 18, 2021
I have been going to Richelle and Vincent my nails and pedicure for years now, and each time they delivers the best service. I came in about two weeks ago with a group of four people and they accommodated us immediately. I have nothing but positive things to say about this place and they treat you like family.

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Opening Hours

Mon:10 am - 7 pm
Tue:10 am - 7 pm
Wed:10 am - 7 pm
Thu:10 am - 7 pm Open Today
Fri:10 am - 7 pm
Sat:10 am - 6 pm