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Famous Nails

Famous Nails

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1.0 1 review
1581 Hillside Ave, Victoria, British Columbia, V8T 2C1, Canada
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3 days ago

Disappointed in lack of customer transparent communication and satisfaction.

I went there to for eyelash extensions, but was extremely disappointed with the cleanliness and lack of communication and miscommunication. When I was told my procedure was completed, I already noticed that there were spaces that required more lashes. Through difficulty with communication, I was told to come back next week (not 2 weeks) and she would fix it. Since then, a third of the lashes had fallen off. I phoned them today (1 week later) and was informed by the male attendant that I would be charged the full refill fee, even though it has only been 1 week, I reminded him twice that the employee said she would fill in the spaces this week as she too noticed them last week when the procedure was completed. He then stated that I could wait the standard 2 weeks and then pay the same refill price. As much as I like to support local community businesses, I will not be going back nor do I recommend this business. Of note, the other review is correct that the prices are different f

Google Reviews

Refresh Reviews 4.1

Dec 1, 2021
Loved getting my nails done here today! I showed up early for my appointment and they got me in straight away. My manicurist was friendly, patient, and helpful. She was thorough and did a great job on my colour change. The salon was clean and the prices were affordable. Extremely good service!

Dec 4, 2021
Love this salon! Always so friendly and I am super picky with my nails but they do a great job everytime. Decent price too. Highly recommend!

Oct 23, 2021
Thank you so much! My nails looked exactly like the picture I used for reference. All the staff are very nice and friendly. the place is clean and comfy. I will definitely return.

Oct 11, 2021
I only go to famous nails. They are accommodating, friendly and do a great work. No problems fixing any issues with nails after purchase either. They are my favorite :)

Oct 19, 2021
I’ve been here three times and they’re great!!! I recommend everyone to go here

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Opening Hours

Mon:9:30 am - 7 pm
Tue:9:30 am - 7 pm
Wed:9:30 am - 7 pm
Thu:9:30 am - 8 pm
Fri:9:30 am - 8 pm
Sat:9:30 am - 7 pmToday

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