The Studio Hidden Beauty

I visited this nail salon for the first time today as I was looking for something close to work and my regular nail tech was not available. I booked an appointment here 1.5 weeks in advance as I was leaving for a trip the day after and it had a 4.9 rating on Google. While the nail technicians were nice, I feel like getting my fill done from here was equal to throwing $63 down the drain. At first, the nail technician cut me with the drill. Accidents happen so I didn’t make a big deal about it. However, for the duration of my appointment, she continued to rush, drop things and in general seemed flustered. Not only are my nails messy and I’m embarrassed of them, I have nail polish on my skin surrounding my nails, the base coat is not applied properly and looks cloudy. They are also uneven and bumpy. I asked the nail tech to fix the tips as they were messy however she kept trying to fix them and by the end of it, they were still messy. My typical nail tech takes at least 1.5 hours for a fill with a design, this tech did it within an hour, clearly not well. After I was done paying, she told me to come back if there were any issues, as if they were not evident from simply seeing the job she had just done. But I would rather go somewhere else to fix them than return to this salon where I’m not valued as a customer and nor is my time. I’m just surprised that she saw my nails and let me leave with them looking like they do. I do not understand how she continued to rush instead of focus on my nails and take her time. However, after leaving I saw her leave 2 minutes after me which probably meant that she had somewhere to go. If you are not going to give your customer your full time and attention and rush through the appointment, cutting them and providing a choppy nail fill, don’t take the appointment. It’s that simple. While I have already wasted my money and time and will be going into my weekend with messy nails, I hope this can provide others some transparency with the service this salon provides. I really wish I didn't have to write this but I hope this salon reevaluates the service it provides and hopefully improves going forward. I, however, will not be returning.

Loved the vibe in the salon the care put into my manicure. Sanjana’s body care line is also AMAZING. The only thing im slightly disappointed about is how far the polish was painted from my cuticle. I noticed after my appointment that it was more than im used to but now 5 days after, my nails look super grown out already.

First of all , this salon is one of the best for your mani and pedi needs ! The atmosphere & staff are amazing! I always see Lena or Sanjana for pedicures every 3 weeks and they never disappoint! They make the experience that much better and provide exceptional service! Highly recommend The Studio !

I can’t say enough great things about this salon!! They are talented, professional, and friendly. They went above and beyond for my daughter on her birthday!

I have been getting my nails done by Sanjana and pedicures by Lena for almost a year and I LOVE their work. She’s amazing, super nice, and very talented. I get compliments on my nails all the time. The salon is super cute, she has a ton of colours to choose from, and I am always pleased when I leave. Won’t see anyone but them!!! I highly recommend The Studio Hidden Beauty!!! ❤️