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Head To Toes Spa

Head To Toes Spa

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4.5 Google Review
337 6th St, New Westminster, British Columbia, V3L 3A9, Canada
(604) 540-0055 www.headtotoesspa.com
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Google Reviews

Refresh Reviews 4.5


Dec 9, 2021
i received their gift card on my birthday, I called them to book an appointment and gave them all the details of the card . It was for “Essential manicure with gel” . When I went in, they said they will process after the work was done. So I sat down and the lady offered me all these options to pick from. I asked her if they all applied and she replied ,”oh yes, anything!” So I asked her to make my nails with to colours fading into one another on top. The job was terrible, the colours did not blend into each other at all! My nails look like a toddler did them! As if not enough damage , they made me pay extra $15 for the top colour that it was not part of the gift card! No one told me this before adding it to my nails! I walked in with a $50 card that was specific , why the hell did they then go ahead and tell Me I could get this that and more without explaining to me that it was not included!… they are thieves. Then they also asked me to pay an extra $30 if I the horrible polish removed! For their bad job to be taken off my pretty hands, I still have to pay! This is the worst place I have ever gone to! I’m so disappointed and very sad for this horrible experience!h I wish them the worst for taking advantage of me. Well, they might say that I picked the colours!, I don’t accept that, because if I thought I could do the job, then why did I go to professionals!.. they are trained in knowing how to make nails etc look good to the customer’s certification! Look at the pictures below, tell me if that looks like work done by a professional! Or even work worth $60! 😡

Dec 12, 2021
Rosa did my facial and massage and she is super professional and very very good at her profession.

Apr 6, 2021
My boyfriend and I love this spa! We went last weekend for pedicures and 55 minute massages. We got an extremely warm welcome and felt very well taken care of throughout our services. The girls that work there are professional and friendly. The attention to detail is always there. The atmosphere at Head to Toes Spa is incredible. It has been and will be our favorite place to go!

May 26, 2021
My first time going here and I will be coming back. Had a spa package and was greeted by the front desk very nicely. Had an amazing massage and facial from Julia. Got my nails cleaned and pampered by Pauline. Everything was clean and the staff were accommodating. Bonus! They have parking in the back :). Thank you again!

Aug 16, 2021
I've sat on this for a few weeks. The actual massage and facial were great, but it was all ruined when you get forced to put makeup on at the end of it for the "spf". It would be great if there was an option to just put sunscreen on or nothing at all. The worst of all though was whoever took my payment and kept trying to force skincare down my throat. I tried to seem uninterested and politely decline but she wouldn't let me leave without samples. I literally said I'm 5 months pregnant and didn't want to put new products on my skin. Learn to respect what the client says.

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Opening Hours

Tue:9:30 am - 5 pm
Wed:9 am - 9 pm
Thu:9 am - 9 pm
Fri:9 am - 8 pm Today
Sat:9 am - 5 pm

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