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Akoya Nails Spa

Akoya Nails Spa

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4.1 Google Review
1475 Johnston Rd, White Rock, British Columbia, V4B 3Z4, Canada
(604) 531-5554 www.akoyanailspa.com
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Google Reviews

Refresh Reviews 4.1


Sep 23, 2021
Terrible experience. My mother and I walked in both wanting manicures. We tried to call to book an appointment multiple times earlier that day, but their phones were not working. When we informed the owner of this she did not even give a verbal reply. I asked for a design on my ring fingers (which I agreed to pay extra for) and french tip on the others. One employee did the french tip, but she had to redo multiple fingers and they came out looking uneven, which even the owner admitted to. The owner then did my design and was extremely rude to me. When she started using a colour that did not match what I asked for (bright yellow instead of beige), I politely told her and requested to change it. She again did not even say anything. Instead she stood up, dropped her tools, and moved to a different station to attend to another customer. I was appalled and honestly wish I had walked out at that moment. After a couple minutes she came back and told me to “pick my own colour then”. I had picked out my exact colours with the other employee earlier, but clearly this was not communicated to the owner. She finished my design without another word. The owner was also rude to my mother, refusing to listen to her requests regarding her nails and failing to answer her about the price of adding gems to her nails. I just couldn’t believe how unprofessional she was, especially as the manager/owner. I felt genuinely uncomfortable throughout my entire visit. I had a positive experience here a month ago and was looking forward to the same service, but now I will never be returning.

Aug 23, 2021
I had my lashes done by an amazing tech named Jasmine. She was so kind and attentive, had a very pleasant experience overall!!! Thank you Jasmine:)

Sep 24, 2021
I have been getting my lashes done here for a while and I love it ! The lash Tec is warm and welcoming and I come out loving my lashes every time

Mar 2, 2021
Absolutely love Emily, me and my best friend have been going to her for about 3 years now and we can’t trust anybody but her with our nails. She’s super super flexible and always puts her clients first. Always get exactly what we ask for and much more.

May 25, 2021
So friendly and caring and do beautiful work. Is the first and only place I go since I moved to Whiterock. Love these ladies!

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Opening Hours

Mon:9:30 am - 7 pm
Tue:9:30 am - 7 pm
Wed:9:30 am - 7 pm
Thu:9:30 am - 7 pm
Fri:9:30 am - 7 pm
Sat:9:30 am - 7 pm