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Summerland Brow Studio

Summerland Brow Studio

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4.7 Google Review
13012 Victoria Rd N, Summerland, British Columbia, V0H 1Z5, Canada
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Refresh Reviews 4.7


Nov 16, 2021
For almost $200.00 (less than an hour), my whole experience was the worse ever. The whole time I was there, she complained about the lash girl she traded services with in Kelowna (truthfully, it was a way better job than she did). I tried to get her name but she kept saying, its in Kelowna. As I was going to pay, she pulled her phone out to take a photo, I said I don't consent to my photo being taken, still she took it. My lawyer is looking into this as we speak. I was not happy with her job for mega lashes (what I paid for), it was maybe a classic - if that. The customer service was very poor. I have been to a lot of lashes techs and I know quality when I see it. This definitely is not the place, at least not with this tech/nurse.

Dec 15, 2021
In response to the review given by Tina Alexis, this was a client that came into High Maintenance to get lashes done with myself. Not with Jen . She had come in with strip lashes on and said this is what she wanted them to look like. As I do with ALL my clients we did a consult of her natural lashes and I determined I was unable to give her a mega volume set as her natural lashes were sparse and damaged. I explained to her how I had recently had a set done that were to full and heavy for my lashes. She is correct I did not give her the name of the tech as it was irrelevant and I would never talk badly of another tech. The client slept the entire service , when I was done I let her know I would only be charging her for a volume set as I could not get her to mega volume without adding damage to her lashes. She said she was NOT going to pay . I took a photo of her lashes as proof she had a beautiful full set done incase this went any further. Our store has security cameras so it was for the sole purpose of proof of work done. Her picture was never posted publicly. She became abusive to me and was asked to leave or I would be calling rcmp. She stated it was her birthday and was only passing through town. I had a bad feeling by her presence she might try to pull something like this. Always go with your gut I guess. Anyways I know it’s hard to remove a review on google but know this had nothing to do with summerland brow studio. Victoria -owner of high maintenance salon and spa

Sep 9, 2021
Jen was amazing. Very detailed orientated. Relaxing atmosphere. Would recommend 👌

Apr 29, 2021
If you are looking for perfection and pampering - this is your go-to Brow and Lash Studio! Jen takes such care to ensure that you are happy with your end result. She is meticulous in her work, and you won't feel rushed through your appointment. Her studio is a lovely relaxing place to be.

Apr 28, 2021
What a wonderful experience meeting Jen at Summerland Brow Studio. She is very knowledgeable, professional and just lovely to talk too! I am so happy with the way my eyebrows turned out. What a difference! Thank you again Jen.

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Opening Hours

Mon:9 am - 3 pm
Tue:9:30 am - 7:30 pm
Wed:9 am - 3 pm
Thu:9 am - 3 pm
Fri:9 am - 3 pm