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Cutie Pie Wax Bar

Name: Cutie Pie Wax Bar
Address: 1570 Marine Dr, West Vancouver, BC, V7V 1H8, CA
Telephone: (604) 912-0131
Price range: $$$

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4.4 Google Review

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1570 Marine Dr, West Vancouver, British Columbia, V7V 1H8, Canada

(604) 912-0131 www.cutiepiewaxbar.com

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Refresh Reviews 4.4

Jocelyn Cheung

Dec 18, 2021

I’m a very loyal customer and did this place disappoint me today. I was looking forward to getting my nails done. I booked one month in advance. I am driving from Vancouver to West Van . Unfortunately the weather was horrible and there was some traffic after leaving an hour early. I called in to let them know ill be a bit late, no answer. I assumed it was due to them just opening up the store. When I arrived, I was informed that my spot has been given away. I did not receive a courtesy call to see I'm on my way. I was so disappointed and the alternative options were not the best as it didn’t fit my schedule. I honestly felt like a price and not a customer. I do understand that they are running a business but customer service wise I feel like they failed to do the best they could. I left crying and disappointed as their apologies didnt seem very honest and true. I feel this could have been all avoided if they bothered to give me a call or answered my call. I honestly really liked this place but after this experience and disappointment I dont think ill be back. :(

Alyssa McDonald

Dec 8, 2021

Services are top notch, the team is always so friendly and the shop always looks/smells amazing! I’d highly recommend. :)

K Walker

Jul 17, 2021

I called in to book my waxing appointment because I always take significantly less time then they book me for, because I've had laser hair removal. I was informed they had to allocate a certain amount of time for each area I wanted waxed. Day of treatment as predicted my treatment took an hour, not the 1 hr 40 min they forced me to book. They charged me for the full 1 hr 40 min even though i was out in just under an hour as I said when I booked the appointment. I won't be back, there are better value places, to spend my money.

Vanessa Horn

Jun 6, 2021

Great staff, very clean and reasonable prices.

Linda Lam

May 23, 2021

I wish there was a location in Vancouver! But I honestly don’t mind driving out to West Van for amazing customer service. It’s very clean and professional. I always see Aoife, she’s the absolute best and I love chatting with her. It’s always quick and painless. I highly recommend!

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