Princess Nails

My friend and I made an appointment for noon and when we arrived there were walk ins ahead of us that they took first. We were told to sit and wait. After about 20min we asked when they could take us because if we had to wait much longer we would need to leave. The owner told my friend to sit down and they put hot water in the tub for her feet. When she finally got started with my shellac manicure , no one started my friends feet. She sat with her feet in the water until it got cold at least 30-40min . When she asked if anyone was going to start her feet the owner told her she had to be patient and talked in her own language to her staff. lol this was so unprofessional and rude. The whole process for both of us took 2 hours because they were greedy and did not spend the time for us to get done together . They took on too many customers without enough staff. The owner asked my to spend an extra $10 on a special hardener that would make my nails last longer ! Within 4 days my shellac was bubbling and coming off . Not impressed . I will be going back to TC nails in Clayton park . They are much better !!!

when i arrived i told them id wait to see how my friend (who came with me) nails would turn out and then i'll decide on weather or not ill get nails (since it was my first time getiting my nails done) but SHE WENT AHEAD AND STARTED WORKING ON THEM ANYWAY! the quiet lady doing my friends nails took her time and was nicely applying them but the manager that was doing mine was doing them so fast and roughly. SHE MADE MY CUTICLE BLEED!!! and when i told her it's hurting really badly on one nail she just said that it's fine and will go away soon after washing the nails (which btw the pain DID NOT go away). NOT TO MENTION COVID SAFETY!!!!!!!!! i can't exageratte this enough. after the client before me left she told me to sit down where her previous client sat without first sanitizing it. later the manager working on my nails was coughing and had a runny nose the entire time and HAD HER MASK DOWN THE ENTIRE TIME. In fact she told me that i should also pull my mask down and sit back relaxed. I was surprised! when i told her im going to keep my mask on she just replied saying "If you get sick you get sick, if you don't get sick you don't get sick" ,what's that even supposed to mean!? she didn't clean any of her tools from previous clients. she was very rude. every time i asked about what she was doing she would give me a mean look and say "im not finished yet". NOT TO MENTION A TOTAL RIP OFF!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! online it says it's $35 and up for acrylics. Both me and my friend were charged $70 each for a total of $150. and they were simple nails. no design whatsoever. she said before that a plain color will make the bill $60 each but just by changing the color of one nail the nail became $70. SHE CHARGED $10 FOR ONE NAIL THAT WAS A DIFFERENT COLOR! and whenever you tried questioning her she'd just say that color is color. which also ; when i asked her what the most popular colors in her store was she told me to just chose any color and that color is color. she was rushing the entire time. also not to mention they were talking in their language which can make a customer think it's something about them. not professional. WORST EXPERIENCE EVER. anyone giving it 5 stars probably got it at the other princess nails in clayton park and dartmouth cause this one is definetly not worthy of anything more than 1 star.

Lovely service wonderful staff...didna great job!

Unsafe!! The owner kept her mask UNDER her chin at all times, I brought it up to her wondering if she may have forgotten and she replied with “I’m vaccinated”. Current COVID regulations make masks mandatory for everyone. She was rude, pressured me to tip, and looked over my shoulder at the machine as I was paying. My shellac is also dented in multiple places that she didn’t fix. Never go here.

They did a great job, and are very kind people.