DIVA NAILS AND SPA - Nails - Trenton, MI - VerView
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DIVA NAILS AND SPA

DIVA NAILS AND SPA

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3.7 Google Review
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3500 West Rd, Trenton, Michigan, 48183, United States
(734) 307-7960
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Google Reviews

Refresh Reviews 3.7
Dec 14, 2021
I’ve been to this location several (3-4) times in the last 6 months to get nail services and have had satisfactory service, but no considerable issues that would prevent me from going in a crunch when I have limited time. I live close by and come to this location mainly out of convenience, but usually go to other places for better service. However today’s service was definitely a deal breaker. I received an eyebrow wax expressing that I only wanted a clean up, with the same shape. Upon finishing and looking in the mirror, half of my eyebrows was gone and I was left with very thin shape. After expressing my concern and frustration I was not acknowledged or given any type of apology for the issue. Given the language barrier I understand they’re may be some miscommunication but when it comes to a service that isn’t able to be fixed or reversed, it was very frustrating not being offered any type of remedy. This type of customer service is unacceptable and not something I want to deal with going forward. This will be my last time at this location.
Nov 13, 2021
After reading review comments I was a little uneasy about trying this place. So glad that I went ahead and tried! Linda was amazing and did a great job! I will absolutely be coming back here!!
Dec 16, 2021
Witnessed workers degrade toddler boy and his mother for getting his nails painted army green. “He’s a boy, boys don’t get polish” Mother became upset, worker actually said “I’m not sure why you people always get loud” (mother and child were black) Mother ended her visit with only half nails on. They even locked the doors, saying to call The police for non payment when she was trying to negotiate fee for only what was done. they treated both mother and child horribly. I had to leave as well, they didn’t threaten to lock doors on me. Will never go back. Disgusting behavior
Aug 23, 2021
First time at Diva nails for me. I would tell you who worked on me if she would have told me her name. Didn’t smile, didn’t barely speak, and didn’t even say thank you. I can’t understand how businesses can get people to return when they make you feel like you are putting them out. I’m sorry you made $35 in less than a half hour. During these times people should be more appreciative of the client. Needless to say I won’t be returning.
Aug 24, 2021
Usually I'm very satisfied with their work. On my last visit I paid 40.00 for dipping powder to go on my natural nails. They didn't last a week!!!!

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Opening Hours

Mon:9:30 am - 7 pm
Tue:9:30 am - 7 pm
Wed:9:30 am - 7 pm Today
Thu:9:30 am - 7 pm
Fri:9:30 am - 7 pm
Sat:9:30 am - 7 pm