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Crystal Nails and Beauty Bar

Crystal Nails and Beauty Bar

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3.5 Google Review
560 Copper Creek Dr ##3, Markham, Ontario, L6B 0S1, Canada
(905) 201-5888
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Google Reviews

Refresh Reviews 3.5


Aug 20, 2022
Honestly, I’ve been getting my nails done at Crystal quite a bit over the last year. I typically have Lisa or Cindy do my nails and have given it a 5 star rating. Even though I normally need to wait 30-45 minutes past my actual appointment time, I always went because the work was always perfect so I felt like it was worth the wait. Last night I arrived at 4:50pm for my 5pm appointment and did not leave until 8:25pm for a simple polish change and a biogel overlay. I sat there for two hours doing nothing and waiting around. The lady did a horrible job on my nails and when my sister commented on the bubbles and work (in a private conversation with me) the lady actually yelled at me in front of everyone in the store and made me cry. It was so embarrassing and unprofessional. I was so upset because I patiently waited almost 4 hours to have nice nails for my brother’s wedding and to get yelled at for not liking my $60 nails was just not okay. I wasn’t even complaining to get them fixed because I had no more time to waste. I then went back to sit and get them fixed because the other staff felt horrible and kept encouraging me to fix my nails because I paid for them. I really did not want to. The same lady tried to fix my nails and cut my finger in the process… in over 12 years of getting my nails done, I’ve never had this happen to me. I still hate how they turned out, uneven, bubbly and sloppy in general, but I could not stand to be in there another hour. I’ve recommended this place to so many friends and family members. I will actually never go back again.

May 21, 2022
Great service when they are not busy but if it is busy, beware because they will rush through to get to the next customer. Kelly is the best.

Jun 21, 2022
Crystal nails offers great services, all the ladies that I have encountered who has done my nails have been great. I am not a fan of the gentleman as he has an attitude if you ask him to fix something and is not very nice. I do not like him working on my hands or feet. They do make you wait a bit long if you already have an appointment booked which results in you being there for over an hour to do a service which is kind of an inconvenience. They pay attention to detail and take their time which I really like!

May 17, 2022
Love this place. I got my wedding nails and they did such a good job

Jul 5, 2022
I have been calling this place for months to get an appointment and no one EVER answers the phone. I have been going somewhere else. Can someone tell me if this place is still doing business. I have been going here for years and surprised with this behaviour. Before you ask, yes I am calling the correct number. LATER..UPDATE** BEEN THERE MANY TIMEZ SINCE AND MY NAILS ALWAYS LOOK GOOD. THANK YOU CRYSTAL!

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Opening Hours

Mon:10 am - 7:30 pm
Tue:10 am - 7:30 pm
Wed:10 am - 7:30 pm
Thu:10 am - 7:30 pm
Fri:10 am - 7:30 pm
Sat:10 am - 6 pm

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