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Rexall

Rexall

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3.0 Google Review
401 Kent St W #Unit 57, Kawartha Lakes, Ontario, K9V 4Z1, Canada
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Jun 30, 2021
Both clerks at they pharmacy need a lesson in customer service; completely ignored by one and the other thought that chatting on the phone was more important than helping a customer. Left the store and went to Shopper's where I was promptly served.

Oct 9, 2019
Very disappointed. Have shopped at this pharmacy many times over the years, as it's well stocked, in spite of higher prices. Yesterday I had a problem and needed a restroom right away. No public facility, but front checkout cleared use of "employee's" restroom, and called to back to advise them to open the door. Waited 3-4 minutes, then repeatedly knocked with no answer, though 5 staff in dispensary area w/in 10 feet. Went around to RX pickup area twice to ask for help, and tall middle aged woman brusquely said no public use. Advised already approved, and by whom, and returned to rear door, where I waited another 2-3 minutes in great discomfort. Back to RX area, and younger male said he knew nothing about it, and I should return to front of store. Having waited 10 minutes, I advised staff of its outrageous and inhumane attitude and conduct, and assured them that my wife and I would never return. I trust that many of you readers will have the same reaction.

Apr 5, 2020
A big narrcissitic guy with short white hair running the till, should not be in customer service! Coffee was on sale,I asked if there was any more in the back..he just stood there smiling saying nope! Um..can i get a rain check? He replies...nope! With uncomfortable silence afterwards. Wont be going back!!!

Feb 21, 2018
Bit expensive but a good pharmacy if you need prescriptions filled or basic household items. They have a very similar selection to Shoppers Drug Mart. They also carry a variety if foods and snack. They have a large cosmetic department, but no big name luxury brands. Not sure if they have a point or loyalty system.

Dec 8, 2016

INDUSTRY BLOGS

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Opening Hours

Mon:8 am - 9 pm
Tue:8 am - 9 pm
Wed:8 am - 9 pm Today
Thu:8 am - 9 pm
Fri:8 am - 9 pm
Sat:8 am - 6 pm

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