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THE TEN SPOT westboro

THE TEN SPOT westboro

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4.5 Google Review
397 Richmond Rd, Ottawa, Ontario, K2A 0E9, Canada
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Refresh Reviews 4.5


Dec 3, 2021
** edit 2: I was contacted about a week later and was scheduled to have my brows fixed for free. Melissa did an outstanding job and I’ll be sure to continue booking with her!! **edit to add: I was contacted by the store manager about having them fixed for free. I responded to book the appointment and 6 days later I never heard back; reason for rating change** The staff were super friendly and the service itself went smooth. However, once I got home and got a good look at my eyebrows, they’re not even and there isn’t really a shape to them at all. I’m not sure what product was used once finished but my eyelids kept sticking / getting stuck to underneath my brows. I’ll have to either pluck them to get a shape or have them shaped by another aesthetician. Unfortunately this place is further from my home and not easy for me to get to.

Dec 21, 2021
I would like to preface this review by saying I had high standards for Ten Spot considering their reviews as well as outrageous prices. My pedicure was very good and one of the best I've ever hard, but still a steep 70$ price tag. Nonetheless, Abby did a wonderful job and I can't say anything negative about that and was quite impressed. One of the cleanest nail salons I've seen and was very comfortable. However, when came the time for my manicure the experience quality significantly dropped. I was switched to another aesthetician and when I asked if I could add a french tip I was told "We do it but we're already 10mins behind", despite the fact that I was on time for my appointment. Considering these were my Holiday nails I was very disappointed with not getting what I was hoping for. Then I went to choose a plain nail colour, to which she said that they don't have it. Whatever... not the end of the world. Finally I selected another colour and the nails came out so bumpy and thick (with corners of missed polish), despite her applying only 2 coats. Even my boyfriend asked why they were so bumpy and streaky. I would have asked her to fix it but she made it very evident that she was already behind. I ended up paying 140$ which is by far the most expensive I've ever paid for a mani pedi without the quality to back it up. I am not one for bad reviews but I genuinely am just disappointed that my manicure turned out so bad, I genuinely wish I had a better experience.

Oct 30, 2021
I’ve got my eyebrows waxed here twice by Jessica and she did a fantastic job! I will be back again soon.

Aug 2, 2021
The staff was friendly and I enjoyed my manicure and pedicure. I did arrive a bit late due to Google maps not locating the place properly. The only thing that I can criticize is that after my pedicure I was told to wait so the nail polish could dry but no one stated for how long. So after 15 minutes I got up paid. Other than that I will definitely go back.

Aug 22, 2021
The person who did my service did not say two words to me. She gave the impression that she didn’t want to be there and didn’t want to be doing pedicures! I am not expecting to chat the entire time but even a ‘how is your weekend going?’ Would have made me feel welcome.

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Opening Hours

Mon:10 am - 8 pm
Tue:10 am - 8 pm
Wed:10 am - 8 pm
Thu:10 am - 8 pm Open Today
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