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Beauty Brows & Beyond

Beauty Brows & Beyond

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4.7 Google Review
767 Silver Seven Rd #18, Ottawa, Ontario, K2V 0H1, Canada
(613) 672-2888 beautybrowsbeyond.ca
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Refresh Reviews 4.7


Dec 12, 2021
Quality and service were awful. My niece booked an appt for us to share some time together. She had been here before for her brow threading and raved about the service. Unfortunately that is not what the experience turned into. They took us in to start with our pedicures but told us that it would be only a few minutes before my treatment would start. 45 minutes later I was still waiting with my feet soaking in the tub. We asked what was happening and kept getting the same answer it would only be a few more minutes. It was only after several comments that the manager finally decided she would start the pedicure. By the time they started my pedicure my niece was almost finished hers. My pedicure was interrupted at least 5 times with the manager having to leave to attend to other people, brow threading, cash etc.. the pedicure itself was awful, she did not put 2 coats of polish on, missed top coat on several nails - I mentioned this to her but she was so stressed with how busy they were, that she ignored me. I was so thankful to move on from the pedicure. I would have left at that point but my niece was treating and felt so awful already about the disappointing service. They moved me to the manicure where another lady would complete the treatment. Again, the manager came and told her she had to hurry because there were so many people waiting for her services. So the manicurist did just that, she rushed, cut my fingers three times, rushed me through the nail dryer. It was awful - the tools I am sure had not been cleaned between clients - they used the same cuticle cutter with more than one client without any cleaning in between - again when asked, they became flustered and ignored me. My niece and I finished treatments at the same time even though I had started almost an hour after hers and had several interruptions during my treatment. When we spoke to the manager about the situation, she became stressed and said she could do nothing about the situation because she was not the owner. Terrible experience, and quality - in this day and age you thing that cleaning, quality and service would be the top priority!!!

Nov 4, 2021
Stellar and friendly service. I had my brows threaded & tinted and my very first Indian head massage. My brows look amazing. And the massage was In my top 3 best massages of all time. I purchased a membership on my first visit. Looking forward to my eyelash tint and lift at my next apt! Thank you so much Dhwani!!

Nov 22, 2021
My husband and I started our Date night last Saturday Nov 20th with an afternoon at Beyond Beauty for a manicure and pedicure. Fiona, Tracy and Anna did super jobs.It included a great shaping our nails and massaging our hands/feet and painting my nails. It was done very professionally and we had several laughs. It was a great start to our perfect Date. Till next time.

Oct 14, 2021
Safina did my lash tinting and threading. let me say, just wow. Amazing job. I took the plunge and for the 1st time in almost a decade had my brows done by someone new. 10/10 recommend her. Thank you!

Oct 12, 2021
First time at Beauty Brows & Beyond and I will definitely be a repeat customer. Rabia did a great job for my threading service. She and all the other staff were friendly and informative. Looking forward to trying out the other services offered. Would definitely recommend.

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Opening Hours

Tue:9:30 am - 7 pm
Wed:9:30 am - 7 pm
Thu:9:30 am - 7:30 pm
Fri:9:30 am - 7:30 pm
Sat:9:30 am - 6 pm Today

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