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Concept Nails (Dipping Powder)

Concept Nails (Dipping Powder)

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4.4 Google Review
6361 Route Transcanadienne ##117, Pointe-Claire, Québec, H9R 5A5, Canada
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Refresh Reviews 4.4


Jun 16, 2021
Huge attitude problem. I am mortified by my experience that my sister had- her lady was next level rude. My sister has picture proof that her nail was unevenly filed, bumpy and air bubbles were all over. We asked for a discount and the woman said if we are refusing to pay. Response to owner: This is a blatant lie. My sister asked Lillian to change it. & you’re allowed to be picky if your bill is going to rack up to 110$. & my sister and I right away went to a very expensive well known salon to get the nails removed and the woman said whoever did your nails made them gloppy and filed them unevenly. To top it all off, I didn’t even get a receipt or explanation as to why it was so expensive. I made this appointment 3 weeks in advance and I told you .Your pedicure machine was leaking on my sister.

Oct 13, 2021
Very very professional....I recommend Concept Nails. Staff is very welcoming too.

May 30, 2021
Love this place! The girls there are really so nice and they have so many colors to chose from! I love the dipping

Sep 28, 2021
Very horrible customer service. I had called in prior and asked if I could just schedule an appointment for removal and regular polish to which they gladly accepted. However, once I showed up the lady gave me a lot of attitude and said that they don't do this service. I was shocked because I had called in specifically for this. She made me pay before finishing my nails to which I accepted. I even tipped her before seeing the final results. But when came time to put the polish she was very irritated that I didn't like the colour and would not change it (mind you she had only painted half my right hand). I expressed to her multiple times that I didn't like the colour and the way she was acting with me. But she kept insisting that I can't change the colour and that she doesn't even do this service in the first place. If I wanted to change the colour I had to pay more. Which would have been okay, if I hadn't payed her in advance with tip. I have been to many nails salon but have never been treated with such disrespect. Never going back!

Jul 3, 2021
I showed them a picture of the color I wanted, the girl put me the wrong color and when I tried to stop her she said that I shouldn't worry and that the color will lighten once she's done. It was definitely not what I asked for and when I complained she said that the only thing she can do at this point is to apply a plain Shellac color on top of what she did to cover it !! She didn't even offer to redo it or to have me pay half price! Like what kind of service or honesty is that!?!?!? And now I'm stuck with a design/color that I dislike for at least 2-3 weeks!

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Opening Hours

Mon:10 am - 6 pm
Tue:10 am - 6 pm
Wed:10 am - 6 pm
Thu:10 am - 8 pm
Fri:10 am - 8 pm
Sat:9 am - 5 pm Today

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