Home Builder

Staff should go an extra mile to for customer service

Excellent location

We have got squirrels in new house because builder forgot to put shingles on all 4 corners of roof. Wood is exposed so squirrels chew the exposed wood and entered attic. I called the builder about that, first of all the person was very rude and he mentioned that its homeowners responsibility to deal with it. So I called Pest removal company to get the inspection done at my own expenses. They took pictures of exposed wood, and I sent that to builder. Its been more than month calling customer service to fix that but no luck. Its very frustrating experience. So I would suggest everyone to never buy a house from Townwood Homes.

I have lived in a Darcel Home since 1993 and would not give it a second try. Terrible build quality. Guarantee you that your chimney will fail and have to be rebuilt. Also guarantee catastrophic flooding from giant leak in upper level of house destroying drywall and bricks if in winter. Electrical not much better. Replace circuit board immediately if you buy a Darcel home, it will also fail quite soon. Electricity has been around over 100 years but it seems ike new technology for these people. Avoid Darcel at all costs. Not worth the trouble.

great service and really friendly contract manager. Highly recommend!

matrixhomes build my addition /they build my basement and new deck with a pergola . they did the job organize and to our satisfactory . highly recommended

Met with the owner of the company. Great personality, doing transaction was very easy and helpful. Thanks Mr Rubal.

freehold or condotowns?