This company is one of the WORST companies I ever dealt with!! Very dishonest, unprofessional, unorganized, and very shady!! I dealt with the kitchener branch (Josie Bourre) was who I was dealing with and was very rude, dishonest, and very unorganized when dealing with my insurance issues. I’m very fortunate that I only had auto insurance. They couldn’t even handle that. I can just imagine what a nightmare it would have been for me if I had other types of insurance through them. I diggest you look elsewhere and save yourself the stress and problems I had when dealing with this company and it’s staff.