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Condotta Merrett & Co Insurance Brokers Inc

Condotta Merrett & Co Insurance Brokers Inc

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1.0 1 review
3770 Montrose Rd, Niagara Falls, Ontario, L2H 2Y3, Canada
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Feb 19, 2018

Don’t go here!!!!!

This company is one of the WORST companies I ever dealt with!! Very dishonest, unprofessional, unorganized, and very shady!! I dealt with the kitchener branch (Josie Bourre) was who I was dealing with and was very rude, dishonest, and very unorganized when dealing with my insurance issues. I’m very fortunate that I only had auto insurance. They couldn’t even handle that. I can just imagine what a nightmare it would have been for me if I had other types of insurance through them. I diggest you look elsewhere and save yourself the stress and problems I had when dealing with this company and it’s staff.

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Refresh Reviews 4.4


Apr 6, 2019
I recently had dealings with Livio De Meo, and his responsiveness and professionalism were unmatched. I would highly recommend Livio.

Mar 27, 2018
I am usually one not to write reviews but my recent relationship and experience with Condotta Merrett has been exceptional. My family has been provided first class treatment and attention when it comes to issues arising as well as questions and concerns being addressed. Our broker Jaroslaw(Jerry) Florek has been fantastic in terms of his knowledge and expertise. He has been extremely personable as well. I would definitely recommend this brokerage to anyone looking for an exceptional experience where one feels valued and appreciated.

Feb 12, 2018
This place is a disaster. I suggest you stay away. I dealt with the Kitchener office. I was happy when I first started but when my original agent got sick it became a disorganized mess. I got transferred to an agent named Josie. I have never met someone more unprofessional and rude at a company in my life. I would state all the problems I had with her but it would be way too long. Just one for example. I switched cars and asked ahead of time how much it would be. She told me it would be the same. Then all of a sudden my insurance went up Almost 100 dollars With no explanation. I went in there to explain my case and thats when I realized she was the secretary as well. The secrataries are the agents cause they probably want to save money and not hire one. When I went in she was very rude and unprofessional. She just stared at me with no explanation. They also owe me money but I have given up With that battle. Just stay away from here and look Elsewhere. There are plenty of companies out that appreciate your business and are more organized and have actual educated agents. Not secretaries / agents posing as one to save money. I’m just warning you from my own personal experience. I have never had a worse experience with a company. I tried emailing head office but they have not replied which I was expecting from this company. Just an unorganized mess and disaster out there. Look elsewhere.

Feb 20, 2018
We've had our home and auto insurance through Condotta Merrett Insurance for a few years now and have only good things to say about them. When a rock cracked my windshield, our broker, Livio, was quick to answer my call and concerns and helped me get it fixed fast. Just recently we purchased a new van and due to delivery dates being moved up we had forgotten to update our insurance. Again, Livio came through for us and got everything sorted and set up, with a great rate, within a few hours! I recommend Condotta Merrett to all my friends and family in Niagara.

Apr 3, 2018
Highly recommend this Insurance Brokerage

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