They lie to your face. I bought a automatic curler from their store. Before the sale I specifically asked them if I can return it in case I don't find it useful for me. They said I can not return it but I can exchange it. After billing also, the so-called warranty paper they handed to me was clearly highlighting that I have 30 days to exchange. After 1 week, when I went back to their store for exchange with regular curling rod because I didn’t find automatic curler good for me. I had my hair stuck into it multiple times. I don't want to risk cutting my hair due to it. They said that their receipt says that “Miracurl is final sale” so they can not exchange it. THEY LIED TO MY FACE BEFORE SALE!!!! Even if you say that the receipt says it is final sale, I don't get receipt before sale alright. Before sale, I have to believe what you tell me. AND YOU CLEARLY TOLD ME I COULD EXCHANGE IT!!! I am never going to set my foot in their store ever again after experiencing their carefree behavior.