I placed an order at the Wendy's at 5155 S Broadway in Englewood, CO through the mobile app, because I didn't have time to make food before going to work. When I arrived at the restaurant, 10 minutes after placing my order, I waited for another 10 minutes before I was told that they had not received my order. I showed them my receipt, but they said that they did not have my order. I said that I would either like the food I paid for or a refund. They closed the window and I waited for a few more minutes before I ran out of time and had to go to work without receiving the food I paid for. I contacted Wendy's via a survey, asking to be contacted about my experience. This was 12 days ago and I have still not been contacted or received a refund. I highly suggest getting your food elsewhere.