Terrible customer service; Ignored Gluten Free Needs
Perkins ignored my gluten free needs and then lied about compensating me when I went back for the compensating coupon promised. My take out pork chop meal with tip was $19.96 and with no gravy potatoes repeatedly requested covered in gravy that had spilled onto the pork chops and broccoli I had nothing to eat and could not return that night. I called immediately and was told I would be fully compensated just to come in. They had all of my pertinent information. When I was able to go in they had my information but refused full compensation for their error. I did everything they requested and was lied to. Absolutely terrible customer service. Do not order from there.