I needed engineered wood that’s 4 years old. There’s none in alberta where I am. So I looked on line and came across hardwood giant in Brampton. I was dealing with a fellow named JD who confirmed he had the flooring style I needed for my repair. The following day JD requested a credit card for a deposit which was only supposed to be a couple hundred dollars. Fast forward a week, I had no communication from JD and was charged $1000 deposit without my consent. I decided to phone hardwood giant’s main office number that I saw on their Facebook page. I complained about my terrible experience with JD. JD called me within 5 min. He tried to convince me he hadn’t forgotten me and everything was fine. I told JD I had opened a complaint with MasterCard for fraud and I wanted my $1000 back which he had taken without consent and services rendered. After an hour of stalling by the slick salesman I got confirmation via a POS receipt that my refund was processed. What a terrible experience. StayAway