The Sandman was very responsive and answered all of our questions. He was knowledgeable and we learned about what we didn't know we didn't know. Our house is 242 years old and the floor needed repairs. Tim did an amazing job with the repairs. His focus on the details made al the difference in the world for the repairs. We will use him in the future as our restoration plan unfolds. We found Tim to be a man of his word & delightful!