I used this moving company in 2008, they broke two legs off our couch, broke the bottom panel off the computer stand, sliced a big hole in our solar cover for the pool, tore a hole in our matress and damaged the walls in the new house. We were told we would have to pay in full and then fill out claims form which would have to be notarized. We filled out the claims form, paid $50.00 to have it notarized and sent in the pictures of all the damage. To this day we have not heard back from them nor have they ever returned our calls. If I had the option to give a zero star rating I would have. I do not recommend this company to anyone please hold back money from this company if you experience any damage or problems because you will never hear from them.