Fedex is the worst courier in town (Kamloops). Everytime a package is delivered it always results in a disaster. This time I waited all day for a package and happened to be on phone at exactly the same time the courier was here. He would have received a busy signal so instead of waiting a minute and trying again, he just left. Calling the toll free number was also a pain. Now I am told I have to pick it up way out town at 8195 Dallas Drive which is 25 minutes away at some warehouse in the middle of nowhere but only between 730-1030 am and 330-630 pm. I have had this same problem in the past and they weren't even open at those times. I will be sending an email to the shipper to complain and to never use FedEx again.!!