Part 2 payment. Shortly after receiving the funds, you waved your hand in the air, claimed “the deed is done”, then left the building. Your nurse tried to convince Josh to fit his XL dog into a medium-sized biodegradable bag, indicating she could, “help fold her.” He, in all of his emotion, gathered himself enough to request a larger bag - which was provided. He then carried his old girl out to his vehicle and drove to join me to bury her. Josh didn’t mention this occurrence to me as we tore up our hands that evening, digging a hole for a loved one as the sun fell between the trees. It took him a few days to be able to articulate his experience with you and your business. I don’t blame him; He endured a trauma. Now, we’re not positive if you’re the “in-house” vet, or if you're the “on-call” guy. What I do know, though, is that your treatment of our family is gutting. Abby was not only my brother's long-time companion; she was our family pet - a loved one. We all sat with her, an hour