McGregor on the Water used to have great customer service, but it's gone downhill over the last few years. Any time you have a problem, they either can't help or don't seem interested in finding a solution. Our Sea-Doo is taking on water and won't start, and we were told they don't have a Sea-Doo technician anymore. They also said they can't even pull it out of the water for us if we get it there... incredibly frustrating when you're dealing with an urgent issue. Unfortunately, they're the closest marina to us, which makes the situation even more frustrating. If there were another marina nearby, we'd be taking our business there instead. Very disappointing compared to the service they used to provide.