I went on Core Entertainment's website to purchase tickets for a show in December. Core Entertainment's website directed me to a third party website as the only method of purchasing online tickets. I proceeded to purchase three tickets. Upon attending the show, I realized that 1) the show was not as was advertised on Core Entertainment's website and 2) I had overpaid by hundreds of dollars for my tickets. Ultimately, me and my two guests left at intermission. For the last two months I have tried to get in touch with Core Entertainment to explain this issue. I have had an exceptionally difficult time getting in touch with anyone and when occasionally I have a response they indicate there's nothing they could do and have refused to even issue a partial refund. Core Entertainment's own website directed me to this third party. Core Entertainment accepted my ticket when presented at the door. I am disappointed in the customer service I have received. Cannot trust them to protect consumers.