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Core Entertainment

Core Entertainment

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1.0 1 review
10 MacNab St S, Hamilton, Ontario, L8P 4Y7, Canada
(905) 546-3100 www.coreentertainment.ca
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Feb 7, 2022

Very Bad Customer Experience and Customer Review

I went on Core Entertainment's website to purchase tickets for a show in December. Core Entertainment's website directed me to a third party website as the only method of purchasing online tickets. I proceeded to purchase three tickets. Upon attending the show, I realized that 1) the show was not as was advertised on Core Entertainment's website and 2) I had overpaid by hundreds of dollars for my tickets. Ultimately, me and my two guests left at intermission. For the last two months I have tried to get in touch with Core Entertainment to explain this issue. I have had an exceptionally difficult time getting in touch with anyone and when occasionally I have a response they indicate there's nothing they could do and have refused to even issue a partial refund. Core Entertainment's own website directed me to this third party. Core Entertainment accepted my ticket when presented at the door. I am disappointed in the customer service I have received. Cannot trust them to protect consumers.

Google Reviews

Refresh Reviews 4.0


Jul 28, 2018
Very disorganized hum award team, no time line under standing. Worst organized people and team from Pakistan. Show should start at 8.00 pm, not started till 10pm

Apr 23, 2018
Beautiful concert hall with great acoustics and sight lines. Looking forward to seeing some live comedy next month from the safety of the 2nd balcony.

Apr 13, 2018
Expensive including water. Good venue but food and drink is outrageous pricing.

Feb 20, 2018
Wish more bands would come here. Saw Big Wreck - all seats are great!

Mar 10, 2017
Ushers were great and I find the ticket prices were good. Food is a bit pricey but on the lower end of most venues I've been too. I've never found a seat that was terrible for listening either

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Opening Hours

Mon:9 am - 5 pm
Tue:9 am - 5 pm
Wed:9 am - 5 pm
Thu:9 am - 5 pm
Fri:9 am - 5 pm

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