We recently purchased some furniture from Schreiter's and the process could not have been more pleasant. The staff was very helpful but not pushy or aggressive. Their inventory was quite interesting and fairly priced. During our visit, we noticed a line of floor lamps one of which we had purchased elsewhere many years ago. We mentioned that ours no longer worked and they offered to send it back to the manufacturer for an overhaul. A month or so later, we got a call from Paul Schreiter to say the light was back, was repaired and there was no charge. We will be looking for a new sofa in the near future and there will be no doubt as to where we will be shopping.