I had the most miserable experience with this company.i got chewed out by several drivers saying I had ripped off other drivers. Refused service multiple times throughout a very cold night. I was accused of many different offenses all because my fist name is bonny. I tried to explain I m from Trail that I was not in town at the time of these alleged offenses from a month ago. Definitely a mistaken identity. All they had to do is check with the Prestige to check when I had arrived. I am considering pressing charges for deformation deformation of character and harassment.