I’ve read the reviews after talking to my husband John about this and I’m just so sorry for what some of these people are saying about Troy Especially the guy who calls himself S. You say you’ve known him and his family for 40 years which means you were in his inner circle of people he trusted. For you to write such trash about him when it doesn’t sound like he has done anything to you is bewildering honestly. Maybe you are one of many who took advantage of his giving heart but now you pile onto the list of others who say trashy things of him. I’m highly doubtful that any of these things are true as we got to know him very very well. The last thing to motivate him was money in fact he did many things for us completely free of charge as John eluded to. The tray ceiling is only one out of a dozen things that this man did for us without charging us a single dime.