Automotive Repair

You guys should be ashamed to charge $100 to look at a check engine light. Auto Zone does them for free. This is outrageous to our service members and their families. We should petition to get an AutoZone on base. Absolutely absurd

Old and run down building, but the staff is great.

Honest and professional staff.

This review is long overdue! BE CAREFUL WHEN GETTING GAS ANYWHERE YOU GO. UPDATE: 06/03/2018, when I noticed this had happened, I went there again. Low and behold, I get the same clerk. I explained to her what happened. And instead of her apologizing, she decides to throw an attitude. SO, this one's for HER! :) I added pictures for proof of what I was talking about. On 05/14/2018, I went to Texaco "Chevron" in Kailua at 3:45am. Obviously to put in gas. I tried doing so at the pumping station, but for some reason their station wasn't accepting my debit card. So I went inside. I told the clerk that I was wanting to put in, like $2.98, because that's all I had. The clerk tried twice, and both times it didn't work. Come to find out, the reason is because this clerk put in $100, the first time; and $50, the second time. 1. How does $2.98 sound like $100? Let alone, $50? This clerk must be some kind of stupid. Anyway, I put in $1, from that card. Found some change and added more gas. My whole point in this review is to help other drivers out by being cautious when it comes to using your debit/credit cards generally at any gas station. Reason being, imagine if my debit card had $100, but I only wanted to put in $20, but the clerk rang me up for $100. But I left after filling up to $20. The next person who pulls up behind me at the same station could have easily noticed that more could've been put, and used the remaining $80 to fill their car up. DANGEROUS! Be careful when you put gas in your car people. I don't know how long this has been going on. And to anyone wondering if this is legit, I'll be adding photos up to show what I'm talking about. Have a good day, and always be careful!

This is by far the best Ford dealership on Island. I have been to multiple Ford dealership and I have never experienced the level of customer service knowledge of their vehicles and friendly environment as I have done with this company. They are helpful and reliable for both service and sales department. If I ever was to consider purchasing another vehicle again it will be from them.

Jus got tires install & services is top notch. They really know how to show customers their apprication.good people. Thk u so much.

Needed a new battery for my car. Found Midas Kailua and was very impressed with their outstanding service and they were very quick! Was in and out in less than 30 min. Jordan did a great job explaining the service provided to include warranty information. I would defintely recommend Midas Kailua.

Knowledgeable and polite crew. They were able to point me to exactly what I was looking for.

Marcelo did a great job helping me get four new tires for the Honda Accord. He was very courteous from the first time I spoke with him when I found him on Google Maps. Right as I drove up, he greeted me my name, even as I was still in the car. He was able to give me an even better deal than what he originally estimated. Make sure you go to Lex Brodie’s and ask for Marcelo.

They do more than transmission's.

Great quick service, nice folks :)

Amazingly good coffee here, I rarely go to Starbucks any more. No line to stand in either. Brand is Hawaiian Paradise.

I've never had a bad experience with a Midas before coming to this branch. After taking my car to get a safety check, they said that I need to fix the driver's power window because it would not open as a condition of passing the safety check. They did not have the part in stock so I prepaid for the part and the labor and they said they would pass the car and then contact me no later than 8-9 business days. After 12 business days of not hearing anything I called them back. Apparently the manufacturer gave them the wrong quote for the power window switch and the part actually costs $170+ more than the $280 or so that I already paid for! I talked to the manager and he refused to do the repair even though a.) I already paid for the part at the price they gave me, b.) it was their fault for not checking the price before charging me, and c.) there were no other changes to the contract (ie., it was not a different part just wrong price). They refused to give me the part that I validly paid for! I refused to pay the extra cost because I can't afford it and they initially also refused to give me a refund because apparently it would invalidate my safety check (that they already issued despite the supposed safety issue) because their issuance of the safety check was on the condition of getting this repair done. Don't trust these guys and watch out for hidden costs at this place and breaches of contract! You pay for something and they say they'll do it and then when you try to get them to do something they charge you a lot extra for their own incompetence! If only they would own their mistake and fix the car for the price that I paid for!

Awsome customer service! Quality work - troubleshooting to repairs done in a timely fashion. I highly recommend Artesian Auto Repair - the best repair shop in town!!!

Convenient drive in n out location...lots of parking...space in the area.

I'm very impressed and satisfied with the service department.I had a bad experience here a few years ago. Honolulu Ford must be under new management.I was greeted with courtesy.My wait was not excessive about 1 hour or so.The last visit was terrible.I had a marketing salesguy talking excessively about doing a trade and I waited almost the whole day with no heads up.I will recommend Honolulu Ford to my friends.

Awesome place fair pricing knowledgeable only place I take my amg