Building Products

Great people to deal with

Had 3 yards of 3 way soil delivered. Fair price and quick service.

Eww

Best stock of hard wood in the city. They always have a good selection up to 2" milled and planed. Usually all four sides square, so you're ready to go. Good quality and I've never had any warpage from wood that want dried well enough. My only complaint is that you have to buy the linear footage ahead, then pick through the selection to get what you need (it's hardwood so few are cut to standard lengths). They either need to inventory at the front desk what lengths they have in stock or let you pick first, then go in and pay before loading and leaving. Usually they end up on the losing end as the stock picker gives you an 7.25 ft board and you only paid for 6 or they have to cut an 8 foot down and get stuck with 2 feet that hangs around forever. But occasionally you end up with a 10ft+ board instead of a 7 and a 3, then realize you brought the car that can only fit 9.5 ft....

The staff is friendly and very helpful

Made a few purchases from these guys, they have always been ok, prices are fair and service was good. Today there was an issue... went to purchase 6 rolls of sod and aggregate and they brought them out to my car (instead of picking them up at the barn as I have done in the past) I was in a rush so didn’t have time to inspect them, take them home and they are COOKED, very warm to the touch decomposed, burned, and likely from yesterday or worse and already decomposing. I called in to let them know and they were nice and willing to return them. This was good but of no help to me, stone yard is 25min away from my house and I have three little kids and a wife that works, takes forever to find some free time to finish a project. Ended up throwing out half the rolls, put out three of them and they look so bad. Really disappointed. Going to throw some topsoil and seed out and write off the $24 worth of garbage sod they dumped on me. Don’t really understand why a retailer would do this to a small order, I would be handpicking the best 6 rolls I have instead of bottom of the pallet garbage.... Three stars as I have not had an issue during past visits and hopefully this is an isolated incident.

Very dissappointed in this business. Purchased stone for our house and colours did not show up in our stone as advertised and when we complained we were told we should not have completed the job if we thought it might not be right. Thanks for nothing!

Staff was not very friendly. I was looking to make a large siding purchase (enough to for a new house and a new garage) but the staff didn't seem to want to take the time to show off their products or tell me about any options

Staff is very friendly and knowlegable

Good people

I like these guys, they are knowledgable and always willing to help.

Have worked with the folks at armtec since they were brooklin. Our company has used them for septic products for over 40 years and we have always been dealt with well. Would recommend 5/5.

Excellent Service - Dock System installed smoothly and efficiently!

Great place. In and out

My apologies for such a long review but this is quite ridiculous. We ordered a 10x16 floating dock with a 4x16 ramp. When it arrived we met HFP at our boat launch area and towed the complete system over to our shoreline. Only after they started to offload the ramp did we notice they had mistakenly placed the hinge mounts for the ramp connection in the wrong location. No problem, in the end this worked out and we decided it was fine the way it was (saving them considerable effort and potential cost to make it right). Where we had the real issue was with the anchoring of the dock and the placement/anchoring of the ramp to shore. In my limited experience (and considerable review of best practices for anchoring a floating dock) I asked the "installers" if they should be criss-crossing the anchor chains...they replied "we never do that, we just drop them over the edge"...what? no criss cross of the anchor chains? no 45 degree angle out from the corners? They also had no preparation for how to "land" the shore section and simply dropping it at the bottom of my PT stairs...no anchoring to shore needed they said. Baloney! Within first few hours the dock was moving laterally (as clearly mentioned in every article I pulled up) and pulling itself away from shore. I contacted HFP and explained the situation and was advised the dock was "installed correctly, this is how we have been doing it for years", "not sure where you're getting your information from" "that's a complete waste of chain". Wow I guess everyone else if full of it because HFP have been doing it this way for years. I was advised if I wanted to criss-cross the chains in this fashion I could purchase more chain and some couplers myself but they would not be returning to do it nor cover the cost of 2 sections of 5' chain so I could do it myself. Furthermore, it was explained to me that I had not purchased additional chain length (but nowhere was it disclosed how much chain was included...so funny). What exactly did I pay for in a turnkey installation? In light of the fact we had the dock delivered in the wrong configuration and were less than 3-4 km from their front door, I would have thought this would be a no brainer for any business person to make this right. Hence my review. I would not recommend Haliburton Forest Products for the simple reason they made no effort what so ever to assist us once the cheque cleared. While the dock itself is much like any other we looked at, the installation method and follow up customer service and complete lack of caring was not at all what I expected. At the time of the dock purchase I also enquired about tongue and groove cedar as we are planning to finish two main rooms. I guess that business is lost as well. So short sighted.