Cleaning

I had to dryclean 2 saris last minute. I spoke to the owner and he was very pleasant and motivated to help. He mentioned that there is a lot of detail and beading on the saris, plus the rush, might be expensive; $40-$45 per. I accepted and thanked him for the undertaking. He took the saris, along with my phone number, making a point of telling me that he will call and I should pick up. Not having heard from him, I came back the next day to pick up the saris and was told that they are actually $66 each + tax. I tried to explain that he should have called and confirmed with me but he didn't even want to hear me and called me "ungrateful". He said he "made the call" on my behalf and I should be grateful to him for the turnaround. I had no choice but to pay! Do not trust this place and if you must, get a written budgetary quote.

I dropped 6 pcs of coat to wash, including 2 canada goose, when I picked them up, i found total $273, and i checked the details, showing hood charge $10, it was with the coat and free before. And the old lady was very rude and said she could not do anything ! I went there 5 months ago and they messed up my hood, wash changed color and did not do anything! I will NEVER GO TO THEM AGAIN. New owner is from head office and very greedy and does not care about customer ! DO NOT GO THERE ! THE WORST JOB AND SERVICE !

Negligent and overpriced - not only are they significantly more expensive than comp, my shirt came back with a permanently set ink stain. Was clear that they had not endgame tried to clean it. Absolutely no remorse from owner, who just informed me that it was my fault. Will never go again.

Prices are good super friendly service

Very diligent, professional, and always take good care of the clothes.

Very welcoming and friendly staff

Rarely does it happen - a dry cleaner living up to expectations. Reluctantly I gave them an almost new ferragamo tie with an oil/ omelette stain. They removed it completely without any fade and didn't press the tie to death either - justifies the almost 250% rate of an average dry cleaner!

Not good.

A little oasis in the city - friendly, pleasant and efficient.

Great company, great team, great service and the best price! We've used another duct company and they charged by the number of vents. This time, we did research and also got referral from another contractor (Jimmy who helped us cleaned our tiles). The good side about Dial One is: they charge over the house not by numbers of vents (flat charge), they use powerful vacuum, the team (Joe and Amjad) is very polite, friendly, professional and hardworking! Joe helped arrange the appointment and Amjad arrived on time, very punctuate. Amjad showed us the pictures of before and after cleaning, and he used organic germ-killer to disinfect the house and the house smells fresh (lemon and mint). We are very happy to find Dial One, and have already referred this company to friends. We will see the company in five years!

I have used city wide maid service a couple of times for my condo. Their prices are reasonable and they do a very good job. Tenants can leave such a mess and they made sure that all the mess was gone and the condo looked almost brand new. I have recommended them to my friends and I will continue using them. If you need a maid service, just email them or call them for a quote, no pressure and it is as simple as that.

Great service. Very friendly staff.

This is much better than the one on Nelson.

Lena is a star with alterations at a reasonable price!

Ruined an expensive DFV silk blouse. Deny everything, and still charged me. I've had problems with them before, but have tried them again after a hiatus, and because of convenience. Lesson learned! I will never be coming back and really want to stress for people not to go there, especially with expensive clothes or clothes that they are fond of.

The lady working at this location is extremely nice - went above and beyond to make sure I get my blouse cleaned ASAP! Always very professional and thorough (i.e. lets you know ahead of time if she thinks the stain won't come off so that you don't waste your money...). Fixed holes for free for me too. I highly recommend!

DO NOT TAKE YOUR EXPENSIVE JACKET OR ANYTHING ELSE HERE FOR DRY CLEANING!!!! The staff made promises saying they offer professional cleaning, when I went to pick up my jacket, half of the metal logo FELL OFF! The lady didn't inform me the damage, didn't even say anything. I saw the damage after a few steps away from the shop, I went back to the shop and told her it was damaged, the lady simply told me the parts are in the pocket, u have to go back Moose Knuckle to fix it yourself. She didn't even apologize or even tell me that it was damaged!