Insurance Companies

They did a great job

Couldn't have been happier with the quote Andrew and his team provided me. Not only will I save money but they also guided me on when to move over (switch companies) so I wouldn't get hit with any penalty/fee from my old provider. I'll be joining them in the fall.

10 years ago I purchased a term life policy. Even then warning bells should have gone off when the sales rep insisted I should buy more than $100,000 in coverage because I was a first year University student who wanted to end up with a PhD. Fortunately my budget only allowed for $20/month and I couldn't get talked into extra premiums. Needless to say an insurance agent should be happy enough that a university student is applying for a minimal term life policy and doesn't need to up-sell someone on a tight budget. Fast forward 10 years when my policy expired and I am now living hours away from their office. I received a phone call asking if I'd like to renew my policy for twice the cost. I said no thank you. They asked if the manager could contact me and I said sure. That phone call never happened. They insist he called. Regardless, at no time did I ever give authorization to renew the policy. Months pass and I notice they went ahead and renewed my policy! So I called to sort things out and got a promise for someone to call me back. That phone call also did not happen. So I wrote them a letter demanding my premiums be refunded. They called my home while I was at work and left me a message about filling out a form. They did not send me the form. They took another $32 out of my account the following month. I called again and left a message with the receptionist. This time they returned my call and gave me instructions to go to a local co-operators to sign a cancellation form that they would fax over. I went to the local office a week later and they had no idea what I was talking about. The local office took the initiative to find my policy but when they did they noticed it had been cancelled already. Taking no chances at this point I insisted I sign the form and asked them to process it. I just received a cheque in the mail for my last $32. However, they still have 8 months of premiums I consider stolen.

Tom was great! Saving us a lot of money. Showed us some discounts that we weren't taking advantage of. Highly recommend this office.

Horrible, incompetent workers.. that says IT ALL

Neziol Insurance has been our broker for some 20 years. Every year our business insurance policy has been reviewed and a satisfactory price has been given. In fact our business insurance has decreased in recent years. Their staff responds to all inquiries within minutes of an email. We believe that we have the best insurance at the very best price with the best service because we use a broker and especially because we use Neziol Insurance.

Owned by its policyholders, Brant Mutual puts YOU and your insurance needs first!

Good service, nice people, excellent coverage at competitive prices.

Ryan was great with handling our home and auto insurance