Pet

Great service and fast.

Had to drop off my cats Oscar and Felix for a long period. Tara was great even gave updates and posted on Facebook... would strongly recommend the cats meow inn... very helpful and flexible....

I've been a loyal shopper at pet valu for over 5 years. I've never experienced such horrible service as have today! I purchased clearance winter boots for my dog at the Rabbit Hill location and was told if they didn't fit, I was able to return or exchange for another pair. I confirmed they were able to exchange or return the boots, which they did confirm. Unfortunately, they did not fit my dog properly and kept falling off. As I live closer to the Emerald Hills location, I went there today to exchange the boots and was told they couldn't return the boots and if I wanted to exchange them, I would have to pay the difference. The woman seemed less then enthusiastic to even help me and also seemed annoyed that I was asking to exchange the boots. So I ended up leaving with the boots that don't fit my dog, which will now sit in my house collecting dust and I will never shop at pet valu again due to this experience. I understand there are polices to follow but given that I have a long history with pet valu, they should be able to make exceptions. I worked in retail for over ten years and have made exceptions many times, when it was passed the return policy because I knew in the long run, that customer would come back and remain loyal. That's how you keep customers returning. Everything is not always black and white there is gray area. Pet Valu needs to remember there are other pet stores out there, I don't need to give you my business... And now you have lost my business.

this crew really loves the dogs and takes good care of them

We have been taking our dogs to Kathy at Outbacks for at least 6 years now. The pups love her, she is kind and has never hurt them by shaving to close or trimming their nails to short. We trust her as our groomer and so do our dogs!

Very well stocked and staff are also very friendly and helpfull

I had a dog groomer I loved and she took a maternity leave. She suggested fur takers and I’m glad she did. I get two dogs groomed fairly regularly and my one small one is terrified of the big blow dryers so they used a small hand held dryer so she didn’t get anxious. She does a great job grooming and also I sometimes have to drop them off before work and leave them there for a better part of the day and she never has a problem with that and let’s them roam the shop. I couldn’t recommend this grooming business more!

Great pet supplies store. Knowledgeable and super friendly staff. Leashed dog friendly store.

My dog loves going to see Suzie! She comes home looking beautified and smelling amazing! And she gets a little goodie bag every visit!!

Staff was preseant and pleseant, found what I was looking for easily. No dead fish in the tanks although they seemed a little cramped... might need some bigger tanks

I was helped by Jack In the fish 🐠 section, he was great help. I will definitely be coming back for all my pet care needs! Thank you Jack!

New store seems nice pet wash has a ramp which I like

I've been going to Puppy Tales with my previous little fluff ball since he was a puppy (he is 4 years old now). The staff are always friendly and very informative! I don't even want to think about having to entrust my little dog to the care of anyone else!! Thank you to the owner and staff at Puppy Tales! 😆🐶👍👍

Great shopping for my dog, nice sales and sweet services.

Incredibly polite staff and very helpful!

Our 12 yr. old Shitzus were lethargic and sleeping most of the time. In August, we started feeding Rollover beef. Now they play, run and spend more time enjoying life. What a difference! Should have been feeding this product long ago!