Pet

Great place! Great product! Clean! Great people!

A bit tricky to find, but staff was very helpful. All products may be ordered online.

Great trainers. Very professional!

Our dogo loves it here!! Barrie and surrounding area is very lucky to have dog town on 90 serve them and their pups!!!

Amazing prices for great quality pet food and accessories.

Excellent staff and knowledge base. Love the puppy social group

Solid place

Excellent customer service. I buy my fish from there.

I seeked Janet and Waterdogs K9 Centre after my dog started showing signs of being reactive towards other dogs while on leash. She offers a variety of training options but I opted to do a Consult sessions + 4 private training sessions. The sessions were booked exactly one week apart ( Spread over one month). Janet is very thorough with her explanations. She does not talk to bore you but engages you through explanations suited towards your behavioural knowledge and her own humour. She is a trainer who teaches you to say 'no' to your dog. If you do the homework and follow the method/s she instructs you to do - you will see changes within your dog. Skipping out on one day or avoiding a method she offered, will set you back - I feel having a personal knowledge on dogs as animals versus dogs as 'pets/family members' aided myself in my dog's improvement. I saw changes within my dog within that month of training; which took me months to achieve on my own. Three weeks after finishing my private sessions with Janet and following her guidance; I was able to walk my dog by other dogs without him wanting to 'f them up'. It has been almost two months since my training sessions and I feel more confident as a handler and have created a deeper bond with my dog. He can offer me trust within the situation and I may offer him guidance. Dog training is not all what is defined within a textbook or classroom but defined dealing with the reality and the unpredictability of different dogs. Dogs live in the present and assess the situation as it comes towards them, therefore, dog trainers must as well. And Janet does exactly that.

I am extremely upset to the point of tears right now. A man at Ruffins in tillsonburg, who I presume to be the owner, called my place of employment and accused me of taking product without paying for it. I went to the store picked up a bag of Benny bully’s and walked to the back of the store to look at dog food. I decided to not make a purchase and put the Benny bully’s down on a bag of dog food. I left the store. I happened to be in my work uniform and Driving my work vehicle. This man called my work of which I have to be bondable and accused me of stealing. I am outraged. I called head office spoke to a nice understanding gentlemen who apologized and said he would call the store immediately. He said I could have my employer call the store for them to explain. But why should I have to ask my employer to do that why shouldn’t the store have to call them and explain it was a mistake. I will never shop at this store and to honest any other Ruffins location. This is slanderous and I will contact the better business bureau as well to see what can be done to ensure this never happens to anyone else !!!!

My Dogs love it - they don't want to leave when I go to get them!!!!!!

Very friendly and helpful. Explained everything on the phone and were awesome with the dog.

Great place to board your furry family members. Rural location and lots of care and affection 😊

A great place to find good prices on animal food, toys, and hard to find accessories.

They did a great job and Mia was very comfortable there