Richardson Denture Clinic
5030 49 Ave, Vermilion, Alberta, T9X 1B7, Canada
I am not at all happy with the service provided, or the poor communication I have dealt with.
When I first went in and had my molds made for a bridge I was told up to 4 weeks before I'd have my bridge due to the fact that everything is made in Edmonton. I said that 4 weeks was fine but any longer and I'd rather just go to a place in the city who actually makes the whole bridge in house. I was assured it wouldn't be a issue. 3 weeks later I go back for what was supposed to be a fitting of the cage or framework, but another mold was taken instead... When I asked why I was told Cuse the cage/frame wasn't even made yet.
Ok so how long for the frame? 3 or 4 weeks more I was told....
So now I'm looking at 7 weeks before they get the frame from Edmonton and actually start making the set spacificly for me???? How long will that take I asked. 2-3 weeks once they have the frame I was told.
Hmmm so a 2 tooth bridge that was supposed to take up to 4 weeks is now 9 weeks or more....
I can't recommend this place to anyone,
I understand that delays happen, but when you express concern at the start and they just tell you whatever they think you want to hear...
That is a outright lie being told to a costumers face!!!
The lady at the front desk is wonderfully happy and that is the only good thing I can say about this place
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