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Travelers Auto Transport

Name: Travelers Auto Transport
Address: 429 Atlantic Ave | Freeport, New York, 11520, Freeport, NY, 11520, US
Telephone: (516) 543-4405
Price range: $$$
Rating: 1

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1.0 3 reviews

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429 Atlantic Ave | Freeport, New York, 11520, Freeport, New York, 11520, United States

(516) 543-4405 travelersautotransport.com

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Reviews

Gene Lee

May 18, 2022

Worst Experience Ever

With 24 hours before my scheduled pickup, I received no response from Adam in dispatch who wanted to delay pickup 2 days later which is unacceptable. Paid a $250 deposit (with 5 days advance notice) which is contradictory to their website because Patrick ensured me that weekend pickup was typical AND he had 15 reservations for my route to Florida from Vegas.. When I asked about weekend pickup, his response was "what's a weekend?!" but reality spoke and there was no pickup. Furthermore, dispatch not only didn't answer but their voicemail box was full so I left a message at Patrick's office and his cell phone that I was concerned. I wrote an email to cancel my request and request a refund if I didn't hear back. They clearly don't work on weekends and lied to get a deposit. Wasted my time and money in having to find another transport. Unreliable and untrustworthy! 2/23/2023 update: I made a dispute to my credit card company and asked Adam to issue a refund for my $250 deposit which he

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smith sem

Apr 16, 2022

Worst experience dealing

Worst experience dealing with any of the transportation companies. If I could give half a star I would. James made me believe that he was going to get my van picked up same day or next day. After 3 days of me calling him for updates he stopped answering my phone calls. It was over 10 days when I finally got someone to "say" they issued a refund and it still took me filing a dispute with PayPal to get my money back. They will tell you what you want to hear until they get your money.

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Tan M

Apr 14, 2022

Worst experience

I cancelled my order with another company that hadn’t been able to get a drive for the date requested for pick up of my car. When I spoke with James on 3-16-22 who quoted me a cheaper price and stated the company I was canceling with had bad reviews and anyone that quoted me anything cheaper than $995 would more than likely ask for more money when they came to pick up the the vehicle because that’s what a lot of companies do to get your business. James asked if the car was packed up, I stayed yes and he said it was fine up to 100 pounds. I was told they would have my car picked up by Saturday 3-19-22. I had to give a deposit of $175 and my card wouldn’t be ran until the vehicle was picked up and it would go towards the total price of $995. I received a call Friday 3-18-22 stating they had a driver and my vehicle would be picked up Saturday then it changed to Saturday or Sunday 3-20-22 and I would owe $820 at the time of delivery.

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Opening Hours

Mon:9 am - 6 pm Today

Tue:9 am - 6 pm

Wed:9 am - 6 pm

Thu:9 am - 6 pm

Fri:9 am - 6 pm

Sat:10 am - 3 pm

Sun:Closed