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Advanced Implant & Cosmetic Dental, PC

Advanced Implant & Cosmetic Dental, PC

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172-19 Jamaica Ave, Queens, New York, 11432, United States
(718) 739-0900 www.thatwinningsmile.com
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Jun 20, 2016
I’m sorry to say, this is an unprofessional and shady dental practice, although everyone there (the staff) is nice. I absolutely do not recommend this place. It looks unclean as well, unfortunately. I only went to this place because it was close to where I was staying, and they were offering a groupon deal. I should’ve known better than to go to a groupon-deal dentist, as no good dentist would need to resort to groupon. The “deal” was $30 for an exam, x-ray, consultation, and cleaning. The deal was for the x-ray and cleaning, as the exam and consultation is already free. They didn’t even ask for ID.. strange. I should’ve known something was shady when they seemed to have two different business names? One online/on groupon (“Advanced Implant and Cosmetic Dental P.C.), and one on the tiny sign (Dynamic Dental World) when I actually showed up. I later found them online as “Jamaica Dental Centre” as well! But I already made an appointment (exam, X-rays, cleaning, consultation) and there was a high cancelation fee, so I went with it. The dentist, Ben Moktar, *clearly* didn’t think I was worth his time, although he was pleasant overall. He seemed to be in the middle of treating another patient, and rushed quite a bit through everything. Maybe I should’ve mentioned that I have 10,000 followers on social media and am working on a blog… maybe he would have been more thorough -sigh- He barely even looked at my teeth (didn’t look closely, didn’t even turn the light on!), and vaguely announced what work I needed done, and threw out an outrageously high price that didn’t make sense. I have never in my life had a dentist gave me a diagnosis and quote after doing little more than *glancing* at my teeth. He was more interested in getting me to pay up rather than what I actually needed done *exactly*, and explaining further. He brushed off a lot of my questions and was basically trying to get out of there ASAP, as he seemed very busy. I asked him to look again and he gave me a vaguely different answer of what I needed fixed, leaving me very confused. He RUSHED through the cleaning, spending 5 minutes at the most (I know they should take at least 15 min). I complained that I felt “gunk” in the inside of my teeth (due to an improper cleaning?), and he would not return to the room, until the hygienist persisted (after I kept complaining). He then proceeded to tell me that I needed a gum treatment instead of cleaning a little more. Since I wouldn’t pay up the outrageous amount, or agree to go on a payment plan, *on the spot*… he laughed and he walked out, saying, and I quote “you’re not serious, come back when you’re serious”. They also refused to “release” the x-rays I paid for unless I paid more! Finally they said they would “waive” it this time. I think that’s illegal. Now I need to make another trip back to pick up the x-rays (because, DUH, I will be going to complain to another dentist!). I seriously don’t understand why the dentist (Ben Moktar) didn’t put more effort into being thorough (with the exam, and the cleaning) and clear, and instead acted more like a salesman. That’s no way to earn the trust of a new patient. Why would you have a groupon deal if you don’t need new patients? Clearly you don’t think you need them.. I just wish he had been more thorough; I don’t know how else one would win over a first time visitor. I left there feeling ripped off, upset, and confused. Well, at least it only cost me a $30. I came back the next day to pick up the x-rays I forgot to request (but had paid for), and no word of lie, they actually PRINTED them out on *paper* (very small), instead of giving the actual x-rays! How is that useful to me? They also would not email them. I am a generally laid back/easy going person, and it takes a lot for me to get seriously pissed off by a business and put this much effort into writing a lengthy review…

Aug 7, 2011
Not the most trustworthy of people. Had a bad taste and funny smell in my mouth so naturally sought out a dentist for advise. Rightaway they knew that an advanced teeth cleaning of $950 was the solution and it had to be done rightaway. No tests, nothing. Don't have $950 on your person, no worries, we have GE Credit to finance it for you, no interest. Long story short after going through all that, the problems did not go away. Had to go to the hospital emergency room because it got worse only to find out that they were the symptoms of diabetes and the doctors said any dentist worth his/her salt should have realized that and referred appropriately. They definitely got me for $950, that's for sure. I definitely would not recommend this place, not even to someone I hated with a passion. They'll fleece you with pressure sales tactics for unnecessary work.

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Opening Hours

Mon:10 am - 7 pm
Tue:10 am - 7 pm
Wed:10 am - 7 pm
Thu:10 am - 7 pm
Fri:10 am - 4 pm