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Aspen Dental

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4.1 Google Review

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3300 32nd Ave S #103, Grand Forks, North Dakota, 58201, United States

(701) 864-3347 www.aspendental.com/dentist/nd/grand-forks/3300-s-32nd-avenue-ste-103?utm_source=GooglePlaces&utm_medium=LOCiqGooglePlaces&utm_term=Granfks_ND&utm_campaign=LOCiqGooglePlaces

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Refresh Reviews 4.1

Nicole

Nov 22, 2018

I hate to say it but I would not recommend Aspen Dental. The billing department was not good. I tried for almost 6 months to get a hold of someone about my bill and no one called me back. And when I finally got a hold of someone I was talked to like I was an idiot. And I was charged more than I was quoted. Also they billed me an amount then added more to it. Which is unfortunate because the dentist and Hygienist staff were great.

Thomas Crowell

Nov 23, 2018

Be very wary if planning to use insurance at this location. After incorrectly estimating the amount covered by insurance, I was sent to collections by this location for an additional $45 without any notification. I settled this, chalked it up to an honest error and returned 6 months later. I provided updated updated insurance information, and paid the copay I was told was owed. About 6 months later, a delinquent account from Aspen Dental appeared on my credit report, lowering my score significantly. No phone calls, letters or other notification. Come to find out when checking with my insurance company, they never even bothered to file with them for the second appointment and just sent it straight to collections. Iâ€™ve made countless phone calls and visits trying to get this sorted out in the past, but at this point Iâ€™m not sure anything can be done to rectify the damage to my credit. My actual experience at the location was just fine, but certainly not worth this headache.

Tammy Lee

Sep 8, 2018

Dr. B. Was great to deal with.. Staff at office was always friendly, made for a comfortable visit. Thanks for making me be able to feel comfortable smiling again...

Bev Erickson

Dec 1, 2018

Long wait time and didn't plan enough time for all I needed done. Didn't feel like I was important to them.

Unknown Unknown

Nov 24, 2018

This aspen and the one in minot have some issues. Iâ€™ve been to both bc I travel between these cityâ€™s a lot. I will never go back to any aspen. They donâ€™t know how to keep patient info private bc they talk openly about it at the front desk. I heard the first and last name of a patient and know what he needs and more than I should have heard in the waiting room. I will be filing a Complant with the labor board and getting a lawyer due to them breaking HIPPA laws. Stay far away from both grand forks and the minot office Also my last review on the minot office they told me to contact them to talk it out and no one will get me to anyone that can help So the response that are given on google Are useless We need all aspens to close

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Opening Hours

Mon:7:30 am - 5:30 pm

Tue:7:30 am - 5:30 pm Today

Wed:7:30 am - 5:30 pm

Thu:10 am - 8 pm

Fri:8 am - 1 pm