In my first dentist appointment in 8 months, my visit was relatively negative at Dr. Benson Wong office. My family is new to Kelowna, so we were looking for a new dentist accordingly in the city. During my first visit, I immediately spotted on the walls in each cabinet signs saying: "... if, you give them a excellent 5 star rating on google, they will give you a $20 Starbucks gift card....". This got me worried a little right away, since one of the triggers to go to mission park dental place were excellent google reviews.....First check up was rather painful for me since his assistant took detailed pictures of my teeth almost in any position possible with professional picture camera, and my mouth was widen in various possible position to get good view of each tooth (this painful procedure took around 30min!!!). While most dentist use regular x-rays picture to determine the status of teeth, Mr.Wong needed more (and boy he charges very well for this procedure.... w/o warning, so be prepared for good bill if you agree to this....). He counted more that 14 cavities with my teeth + 4 wisdom teeth removal and 6 crowns! I was shocked, since my last visit to dentist was not 8 years ago, but only 8 months ago... When I asked why wisdom teeth need removal - I received no explanation whatsoever from Mr. Wong.... Afterwords I went to 2 other dentist for check (both dentist used only x-rays pictures, which Mr.Wong office provided reluctantly by asking other clinics unnecessary questions....), and both counted max 7 fillings, and 1 wisdom tooth removal and 2 crowns.... Why dentist at mission park dentist give his decision on so many issues on my teeth???.... I can only guess - my insurance covered most of the work fully, and that is why, most likely, I was charged for work which was not really necessary to be done.... In case you have no insurance coverage, be prepared for nice chunk of expensive pay out after Dr.Wong each visit.... Also my daughter did few fillings in this office (before my visit, and after my visit, she never and will never visit him again or my family....), which were not correctly done (at least 1 tooth) according to the current dentist we are currently at.... + when my wife asked why such and such teeth needs to be removed from my daughter mouth, he never replied or give proper explanation...., just told her if you need an explanation, book an appointment for check up, pay for it, and I will explain then....
I would strongly recommend avoiding this Dentist as I have found him to be dishonest about work that needs to be done (+ some of his done work as well). At the very least, I would always encourage anyone to get a second opinion before investing in a large number of interventions with him.... Why he gets good ratings on google? - probably coffee gift cards explain most of them....