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Island Oral Facial And Implant Surgery

Island Oral Facial And Implant Surgery

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3.3 Google Review
84 Robarts St, Nanaimo, British Columbia, V9R 2S5, Canada
(250) 753-6671 www.islandoms.ca
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Aug 17, 2018
The front desk staff were unprofessional. They were more concerned about their after work drinks than the patients. After the surgery it took about 10 minutes to be acknowledged when I became conscious and it was to take my phone away. They did not allow anyone to come in after so I was left to sit with nothing to do but wait for the clock to tick down.

Sep 14, 2018
Evil people. When i was in the operating room and they strapped me onto the table they let me panic for about 10 minutes. The anesthesiologist asked me the same questions that were just answered and written down on a piece of paperwork literally right next to him. They began to put me under with no warning while i was still panicking and he simply said "goodnight" The lady holding the oxygen mask to my face was pushing way too hard and it wasnt even centered or sealed on my face properly. They made me feel rushed and uncomfortable the whole time. Now to the best part. Mr.anesthesiologist never took my height or weight! He took a guess. He even asked me how tall i was. I said 5'3 or 5'2 because im not even sure and he just guessed. Ive been under anasthesia before, it was peaceful and it just felt like a nice heavy sleep. They held my hand and understood i was scared and counted back from 10 with me. THIS time, he gave me so much it felt like a whack in the back of my neck and my whole face and head got pins and needles. When i came to and was aware of my surroundings i was swearing because i was literally still in a state of panic and was having trouble breathing because they shoved the tube up my nose and down my throat so hard i was bleeding. (It wasnt from the sutures, it was coming from my nose/throat when i coughed.) And i was having trouble communicating because my face was still so swollen and frozen, the two ladies were acting like they had no idea why i would be acting this way and just raised her voice at me saying "Excuse me?? Theres other patients in here. EXCUSE ME?!" While i struggled to communicate how much pain i was in and that i was tarting to have trouble breathing because i was having a panic attack. She walked over to the other side of me and told another lady "She says shes having a panic attack. Hehe" just giggling and talking like its no big deal while i was shaking and moaning in pain more than i should have. On top of that i was panicking so hard i could barely breathe and everybody just walked past me after i had swore at the initial lady. Every single person in that room wrote it off as me being doped up and scared. I could also tell they were very rough with my head and neck because its all very very sore and they wrenched on my mouth so badly that the corners are raw and almost bleeding. I was begging for water and she told me no and why i wasnt allowed. So i just asked her to wet my mouth or literally anything because the gauze was sticking into my tongue more than the holes and constricing my swallowing and breathing even further. She said no and refused to help me. Walked away and or i was going in and out of conciousness and then asked me if i wanted new gauze. I could only moan i could barely form words and she proceeded to YANK my freshy operated jaw open, and yank on the gauze that was stuck to both mt braces and the clots. Making the pain worse. When they someone finally realised i was in more pain than normal they offered me painkillers but said i would have to wait longer. I refused and they finally let me go see my dad. I was asleep for 25 minutes longer than i shouldve been, and the initial lady have the nerve to go out and tell my dad how fould i was being. She even lied to him and said that I ripped the gauze out and threw it on the ground. Which baffles me because they gave me so much anasthetic i was barely able to move. She knew the damage she did while ripping them out herself would be noticable; so she blamed it on me. As a side note, im 16 and she was old enough to be my grandmother and she decided to take whatever misery she has in her own life out on me. I can say with full confidence this is this worst thing ive ever gone through i sat there audibly moaning and crying in pain begging for help, and nobody stopped for me they all just kept walking. If you have the option, NEVER have your surgery done here for risk of this happening to you too. They all performed mal practice. Thanks guys! Enjoy your money and keep making people suffer. We are not cattle we are people.

May 14, 2018
I have had the best Orthodontic Care through it all. I feel so lucky to have been cared for by the best. Dr. Olynik, Dr. Helpard and all their amazing staff have gone above and beyond through this whole process. Thank you all for your kindness, compassion and guidence.

Oct 9, 2017
Dr. Stephen Crowley is a brilliant surgeon whose extrordinary knowledge and expertise has gifted me with good health, a new look and a bright future. Forever grateful

May 12, 2017
Had four wisdom teeth taken out, while I was initially apprehensive being my first time sedated, the nurses were extremely nice and very professional. The IV was the tiniest pinch and that was the only pain I felt before waking up in the recovery room numb and slightly out of it but not loopy. Couldn't have gone better.

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