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Poco Place Dental Centre

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3.3 Google Review

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2755 Lougheed Hwy #5, Port Coquitlam, British Columbia, V3B 5Y9, Canada

(604) 945-8338 www.pocoplacedental.com

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Refresh Reviews 3.3

Angelique Bergheim

Oct 23, 2019

Dr Lau has been my desist form many years. At first he was great but in the past few years things have changed. I was told that I have to do all my "cavities" before being allowed to get my wisdom teeth out. Once I got them done I asked for an appointment for the removal of my wisdom teeth. They claimed they were so busy and that I had to wait 6 months. I waited so long that my teeth stared to move. (I had my braces done here and Dr Lau knew that my teeth will move if I did not get my wisdom teeth out on time). So some of my teeth did end up moving. Since getting my cavities done I have had a few crack and have had do go get them redone. I let Dr Lau know that my teeth were in pain but he claimed that they were fine until I told him that I got a second opinion which proved that the job was poorly done and the filling was cracking. So at the end of the day I have lots of filling which were not needed to be done. I have poorly done fillings and I have shifted teeth even though I spend thousands of dollars. If I could give 0 stars I would!

Nadina Hadzi-Wiens

Mar 1, 2019

I have been dr.Lau's patient for well over 10 years.His staff is genuine and very professional. Office is always spotless and they go above and beyond to look after their patients. I have moved away now but will drive an hour each way to use their service.Front desk staff works so hard to keep us all organize and billing in order.Location is very convenient and accessible. I cant say enough about hygenest Sarah Ann who has made her mission to give you cleanest mouth on west coast. I highly recommend this business!

Tiffany C

Jul 14, 2018

The staff are friendly and the dental work they do seems to be professional and well-done. The biggest problem I had was their use of the Diagnadent, which is a machine they claim is very accurate in finding cavities. Before I visited Poco Place Dental Centre, I had never had a cavity in my 30 years of life. I thought I was just going in for a regular cleaning when they told me I had 7 cavities according to this machine (but not from normal examination). Obviously, you feel like you should trust a professional, so I had 3 of them filled that day. When I went home and researched the Diagnadent, I found that the machine gives a lot of false positives (ie. tells you there are cavities when there are not) and can't be used solely to find cavities. I went to my regular dentist for a second opinion and was told that the other 4 cavities they had told me about were just stains/natural grooves in my teeth. This was a year ago. I didn't fill any of those other supposed cavities and I haven't had a problem since. I now feel like Poco Dental Centre unnecessarily drilled my teeth and charged me for it. :( I guess they would be good if you want a more aggressive approach, but I will not be going back as I don't fully trust them. I was also told to book with the same dentist as different dentists have different approaches. I always thought a cavity is a cavity is a cavity, but apparently it depends on what dentist you go to. If you're looking for a dentist here, make sure you find one that has a treatment approach you can agree with. I can only speak of my experience with one particular dentist at this clinic, so I can't say all of these dentists have the same aggressive approach. I'm just saying to be careful and do your research. If you're in doubt, get a second opinion. I definitely prefer a more conservative dentist and will stick to one elsewhere that I can trust.

Dave Wong

Mar 13, 2019

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