Image Dental Care - Deer Park

Started at image 10 months ago now. Still in excruciating pain every day of my life! Pull half my bottom molars and root canal 2 of the 4 I have left to chew with, adding no crowns. At this point, even though thousands upon thousands of dollars have gone through my insurance, some of the last procedure wasn't completely covered and since I could not pay on the spot they asked me not to book any more appointments. Now I'm here with cracked in half molars and can barely eat and "not allowed" to book an appointment. They even lied and gave me an excuse about waiting on my insurance. STAY AWAY! PLEASE! For your sake!

I recently took both my sons aged 5 and 7 to image dental care and had the best experience. Both of my kids were very scared and crying and refusing to go into the back. The staff their was so helpful, the dentist actually came out into the waiting room and hung out with my kids to calm them down. When we got them into the back the dentist and assistant were very professional and talked to my boys the entire time to help keep them calm and not to mention how fast they were to fix cavities and get us on our way. We have had a history of bad experiences with dentists in the past and I am so happy to say my kids are not scared of the dentist anymore. 5 stars to the staff at Image dental Care, you guys are amazing!!

Be warned that this clinic states they are good with kids. Not true in our experience. The dentist we had is better off not dealing with kids at all. Won't recommend to anyone after brutal experience . I thought denstristy has gotten past the "strong hand" ideation and not working at scaring the hell out of children. Makes it hard for kids to trust adults when they act without care. There should be reprimand for bad dentists.

We had been here previously to get a checkup and cleaning for my son. He had a couple of cavities and we weren't able to get them fixed at this time. Unfortunately he got sick so we were not able to get him in right away. We got him to see a different dentist to get them fixed. They assured me that he was great with kids. We got there and the assistant was very nice. When the dentist came in he seemed almost annoyed. He checked the teeth and said that one had some infection so he had to pull that one. The started with the numbing gel on his gums but there was really no reassurance from the dentist even tho I had to told them that my son had had bad dental experiences in the past and was scared. He then started with the freezing. My son started crying because the needles were hurting so much. Dr Evanson didn't stop to offer more gel he just kept saying your fine. After the freezing my son was very upset. They started on the filling and my son kept raising his hand because he was scared and he said it was still hurting. Dr Evanson said that it wasn't hurting and that the teeth were asleep. He said this every time and once again didn't offer any other additional freezing. He also kept telling my son he needs to stay still because he was shaking with fear. I said that he was scared but the dentist didn't really listen. Dr Evanson got the filling done and then went straight to doing the extraction. He was very impatient by this point I think because of the amount of times by son raised his hand to have him stop. Dr Evanson tried to show my son what he was going to do for the extraction but my son at this point was to upset. The dentist kept trying to grab his hand an show him but my son didn't even want that at this point. Dr Evanson seemed very grumpy at this point. He pretty much grabbed his hand and did it anyway. He then tried to force his way to do the extraction. My son was crying and trying to block him but he was trying to push thru. I said to stop but he said no I got it. I said stop again and got the same response. Dr evanson at this point was trying to force his way in to pull the tooth. I yelled at him to stop. he finally stopped and I proceeded to tell him that stop means stop and that he shouldn't be continuing when bot he patient and his parent says stop. Dr Evnason then said you can leave now. I tried to calm down a bit but I was very upset and my son was laying there full out crying. I told him that this was what had happened at previous dentists and that this was not helping. All he would say was that we can leave now. We left and then got a phone call from him later not apologizing but saying that because of my reaction they will no longer treat my son at this office.

At Annie L. Gaetz Elementary School, we have enjoyed the opportunity to work with Image Dental to increase awareness for dental hygiene and health. Our students have enjoyed the chance to be a part of the brushing contest and we have had a high level of participation for this. As principal, it is great to see the students excited about personal wellness!